Sr. Library Assistant (H)

University of Miami•Miami, FL

65d•Onsite

About The Position

The UHealth-University of Miami Health System Calder Library has an opportunity for a full-time Sr. Library Assistant to work in Miami, Florida. The Senior Library Assistant performs a variety of paraprofessional and routine administrative functions in support of the assigned library’s operations. Additionally, the Senior Library Assistant provides guidance, mentorship, and supervision to junior staff and tackles the more complex and difficult work. Furthermore, the incumbent in this position maintains high customer service standards at all times. This regular full-time position works a standard evening schedule of: Monday - Friday 11:30 a.m. – 8:00 p.m.; weekends may be required once pre-pandemic schedule is resumed. All staff maybe required to change their shifts as needed by the department.

Requirements

High School diploma or equivalent
Minimum 1 year of relevant experience
Skill in completing assignments accurately and with attention to detail.
Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
Ability to process and handle confidential information with discretion.
Ability to work evenings, nights, and weekends as necessary.
Commitment to the University’s core values.
Ability to work independently and/or in a collaborative environment.
Proficiency in computer software (i.e., Microsoft Office).
Any relevant education, certifications and/or work experience may be considered.

Responsibilities

Performs a variety of routine circulation and customer service duties such as registering patrons, issuing library cards, and checking out books.
Maintains media materials by cleaning, repairing, and reordering.
Monitors and checks library computer equipment.
Receives and resolves customer problems and complaints.
Compiles and maintains accurate records and statistics for reporting purposes.
Verifies bibliographic information for library materials and adds items to catalog database.
Prepares informational materials such as book displays, exhibits, bulletin boards, and flyers.
Plans and participates in various University outreach activities.
Provides limited reference and reader's advisory assistance.
Adheres to University and unit-level policies and procedures and safeguards University assets.
Greet and check Library patrons for valid ID Cards.
Answer the phone and direct calls accordingly
Clearance of UM and JMH staff and students upon their graduation or leaving the university.
Assist patrons with computer usernames and passwords, copy/printer/scanning instructions.
Provide reference support such as checking titles in online catalog and minimal website assistance.
Must be familiar with the basic bibliographic and online tools and the location of diverse materials within the library.
Assist patrons in location Library materials.
Shifting library materials as needed to adjust for crowding or to accommodate new acquisitions.
Assist in stack maintenance, shifting and shelving.
Simple maintenance of copy/printer/scanner machines.
Clear library materials from tables, study carrels, photocopy machines, etc.
Carry out other projects and duties as assigned.
Assist library patrons through the library chat.
Other duties as assigned
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.