Sr. Level Inside Sales
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About The Position
The Senior Tax Associate for Optima Tax Relief, LLC ('Optima') is located in the Santa Ana, California office and reports to the Associate Director of Sales. This role responds to inquiries from prospective clients looking for financial counseling and tax resolution assistance. They assist new clients with enrollment into Optima's two-phased tax resolution program. This position works with prospective clients to help identify the root of their tax problem, qualifying them for Optima's various services, enrolling clients to the service(s) that will help achieve the best possible resolution, and forwarding them to our tax resolution staff. They help our clients obtain relief from their most pressing tax problems. This role must also champion Optima's culture and Core Values and help to deliver the best customer experience.
