Sr. Learning Manager, Compounding

Hims & Hers

93d

About The Position

Hims & Hers is seeking a strategic and results-driven Sr. Learning Manager to lead our learning and development initiatives across our compounding pharmacies. This key leadership role will develop and execute comprehensive learning strategies that drive operational excellence, ensure regulatory compliance, and foster a culture of continuous improvement and development. The ideal candidate will bring a blend of strategic vision, operational expertise, regulatory compliance and leadership skills to build and manage high-performing learning teams that deliver measurable business impact. You'll collaborate with leadership to align learning initiatives with organizational goals while overseeing the design, implementation, and evaluation of innovative training programs specific to compounding operations that enhance employee performance and support business growth.

Requirements

• Bachelor's degree required; Master's degree in Learning & Development, Organizational Development, Business Administration, or related field preferred.
• 7+ years of progressive experience in learning and development, with at least 3+ years in a leadership role managing teams.
• Proven experience developing and implementing learning strategies that drive measurable business results.
• Significant experience leading learning initiatives in pharmaceutical operations, ideally including 503b compounding pharmacies or similar sterile compounding facilities.
• Demonstrated understanding of FDA regulations, cGMP requirements, and USP standards (<797>, <795>, <800>) as they relate to training and competency assessment programs.
• Demonstrated ability to build and manage high-performing teams across multiple locations.
• Experience developing and implementing technical training programs for sterile compounding, aseptic technique, and cleanroom operations.
• Expertise in creating compliant training documentation systems that satisfy regulatory requirements during FDA inspections.
• Demonstrated ability to collaborate with Quality Assurance and Regulatory Compliance teams to align training initiatives with compliance requirements.
• Excellent project management skills with the ability to manage multiple complex initiatives simultaneously.
• Superior verbal and written communication skills with the ability to influence at all levels of the organization.

Nice To Haves

• Experience developing training programs for 503b compounding pharmacies or similar sterile compounding facilities.
• Knowledge of USP <797>, <795>, and <800> standards and training requirements for sterile and non-sterile compounding.
• Experience with aseptic technique training and validation programs for pharmacy personnel.
• Experience leading learning initiatives during periods of rapid growth or organizational change.
• Proficiency with Docebo LMS or similar enterprise learning management systems.
• Experience creating and maintaining training matrices for different roles within a 503b pharmacy setting.

Responsibilities

• Develop and implement comprehensive learning strategies aligned with business objectives across fulfillment centers, pharmacies, and specifically compounding operations.
• Design and implement robust competency assessment programs that ensure compliance for compounding operations.
• Create specialized training curricula for non-sterile & sterile compounding, aseptic technique, cleanroom operations, and hazardous drug handling.
• Partner with Quality, Regulatory Compliance, and Operations leaders to identify critical compliance gaps and develop targeted learning solutions.
• Oversee the documentation of all training activities to ensure alignment with regulatory requirements and preparation for inspections.
• Drive continuous improvement of training programs based on quality metrics, deviation trends, and regulatory changes.
• Ensure all training programs comply with relevant regulatory requirements, including FDA, DEA, cGMP, state boards of pharmacy, and other applicable standards.
• Stay current with evolving regulatory requirements and update training content accordingly.

Benefits

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• 401k benefits with employer matching contribution
• Offsite team retreats

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Master's degree
• Number of Employees: 11-50 employees