Sr. Learning Developer - Service Operations & Logistics

CarMax • Richmond, VA

20h • Onsite

About The Position

CarMax, the way your career should be! The Senior Developer is responsible for the design and development of training & knowledge management solutions that support the goals of the Service Operations and Logistics strategic plan. In this role, you will develop engaging curricula and materials aligned with CarMax’s Learning standards and lead the integration of this material into the Service Operations & Logistics training strategy and initiatives. You will serve as an expert instructional design consultant, partnering with business partners to develop and deploy training programs that provide measurable impact for our field associates and leaders.
As a Senior Developer, you play a critical role in developing our associates by designing and implementing engaging training materials and courses that strengthen their knowledge and performance. In this role, you will d irectly support the development and deployment of the department’s talent management strategy through specific training programs that support our overall business goals. This position is fast-paced and collaborative and requires prioritizing multiple short-term and long-term projects while providing exceptional customer service to business partners and teammates.

Requirements

• 2-3 years’ experience in instructional design and application.
• Proficiency in eLearning software and systems typically used to design or deploy training such as Adobe Creative Suite, Articulate, Vyond, and Office 365
• Proficient in educational methods and application for adult learning
• Up to date on latest training methods and practices used in leading companies
• Strong organizational and planning skills
• Strong communication skills
• Associate’s degree or commensurate experience
• Applicants must be currently authorized to work in the United States on a full-time basis.
• Sponsorship will not be considered for this specific role.

Nice To Haves

• Experience with video editing software a plus
• Experience supporting Lean or Six Sigma initiative delivery is a plus

Responsibilities

• Partner with field and teams across the business to clearly define the training opportunities and learning requirements, provide strategic guidance on training method and delivery, then lead the creation of training and development solutions that deliver measurable, sustainable results.
• Determine appropriate instructional methods such as self-paced training, group instruction, simulation exercises, role plays, computer-based training and other alternatives to optimize cost, quality, speed and measurable impact to business objectives.
• Develop and maintain training and communication materials such as workbooks, facilitator guides, multimedia/web-based courses, computer tutorials, videos, case studies and reference guides.
• Assist with deployment of training and communication materials through multiple platforms including MS Office, SharePoint, Articulate 360, Adobe, Workday, and video production. Serve as technical point of contact for the training implementation, ensuring successful deployment to intended audiences.
• Develop and monitor measurable outcomes, partnering with others to develop appropriate measurement systems to assess training strategy impact.
• Make recommendations and adjust training processes, programs and materials to improve effectiveness and appropriately satisfy stakeholder needs.
• Plan and coordinate skills assessments, knowledge organization & storage, training and other materials continually adapting approach to optimize ease of use and business impact.
• Directly support larger scale projects as a subject matter expert in training design and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees