Sr. Learning Consultant

Computer Generated Solutions

52d • Remote

About The Position

CGS is seeking a client-facing Sr. Learning Consultant to lead analysis and design for a major systems replacement initiative impacting Supply Chain and regulated procedures. This person will work directly with client stakeholders and SMEs to translate future-state processes into training strategy, design documentation, and executable blueprints for rapid course development (including enabling AI-assisted development workflows).

Requirements

• 7+ years in Learning BA, Senior Instructional Design, Learning Consultant, or similar role (client-facing).
• Demonstrated experience supporting enterprise system implementations (ERP/LIMS/WMS/CRM, etc.) and process change.
• Expert ability to translate complex workflows into performance-based learning and clear design documentation.
• Strong facilitation skills and executive-ready communication (written and verbal).
• Proven experience working in regulated, SOP-driven, or high-compliance environments.

Nice To Haves

• Experience in blood collection, blood operations, biologics, medical devices, or healthcare supply chain.
• Familiarity with change management concepts (Prosci/ADKAR or similar).
• Experience designing for blended delivery (WBT, ILT/VILT, performance support).
• Comfort working with structured content workflows and enabling rapid design-to-build handoffs (including AI-assisted pip

Responsibilities

• Serve as the day-to-day learning consultant interfacing with client program leadership, BAs, product owners, and SMEs.
• Plan and facilitate discovery workshops, interviews, and working sessions to capture current vs. future state workflows.
• Analyze new system functionality and process changes to identify impacts to roles, tasks, and SOPs/procedures.
• Create training needs analysis (TNA) and impact assessments tied to role-based performance requirements.
• Identify content gaps where “word changes” are insufficient and net-new training or redesigned instruction is required.
• Produce high-quality, client-ready documentation such as: Design Docs / Learning Blueprints, Task-to-training matrices, Role curricula / learning paths, Storyboards/scripts for WBT/ILT, Assessment strategies and knowledge checks
• Ensure design supports rapid downstream development by internal teams and tool-assisted workflows (e.g., AI-supported content generation).
• Partner with internal production teams (IDs, dev, media) to ensure requirements are understood and build ready.
• Provide ongoing clarification/Q&A during development, review cycles, and UAT.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees