Sr Learning Consultant

Convera • Santa Ana, CA

6d • Hybrid

About The Position

Are you a creative and innovative thinker with a passion for training and development? We are seeking an Instructional Designing Specialist to join our small but dynamic training team, supporting the Operations and Compliance organisation in their transformation initiatives. As an Instructional Design Specialist you will work on a variety of projects, ranging from developing content on new platform functionalities in partnership with SME’s and the opportunity to deliver online and in-person sessions. If you are a self-motivated and creative individual who thrives in a fast-paced environment, we invite you to apply for this exciting opportunity. Join our team and contribute to the growth and success of our organization by designing and delivering impactful training solutions. You will work with business partners to identify training needs and create instructor-led and virtual training using innovative solutions. You will partner with multiple teams to forecast potential contact drivers, plan troubleshooting, and curate a learning experience for our teams that meets them “where they are.” You will challenge learners’ understanding through relevant activities, author measurable learning objectives, and develop materials that promote transfer, retention, and application. You will work under tight deadlines with minimal supervision in a fast-paced, dynamic environment where quality, creativity, and accountability are a tradition. Training will be conducted as most appropriate; in person, in classroom or workshop settings, online or asynchronous. The successful candidate will be responsible for designing and developing coursework, facilitating sessions as well as managing online courses.

Requirements

• Bachelor’s degree in a relevant field or previous relevant working experience in graphic or instructional design for 2+ years.
• Ability to facilitate technical workshops in-person or virtual in an engaging manner
• Excellent oral and written communication skills in English.
• Understanding of AI, technology and best practices in the e-learning field.
• Ability to effectively convey technical information to non-technical colleagues.
• 2+ years of experience using Articulate 360 suite (or similar)
• Experience developing content and supporting Digital Adoption Platforms (DAP), such as WalkMe.
• Solid knowledge of instructional theory and instructional systems design, including assessment.
• Ability to thrive in a collaborative environment and to bring an energetic and innovative approach to work.
• Ability to interact with all levels within the organization.
• Experience within a corporate environment with global multi-site operations is considered an advantage.

Nice To Haves

• Experience within a corporate environment with global multi-site operations is considered an advantage.

Responsibilities

• Collaborate with stakeholders: Work closely with project managers, subject matter experts, and other key stakeholders to analyse training needs and create effective learning solutions that align with the organization's objectives. Collaborate with the project teams to ensure completion of the training in accordance with the agreed project plan.
• Instructional design expertise: Utilize your deep knowledge of instructional design principles and methodologies to design, develop, and deliver engaging and interactive training materials. This includes e-learning modules, SME-led training as part of the hybrid training approach, and other multimedia resources using AI. Analyse and apply trends and best practices in learning technologies and instructional design.
• Agile project management: Apply an agile project management approach to ensure timely delivery of training solutions. This includes effectively managing priorities, setting realistic timelines, and adapting to changing project requirements.
• Content creation: Be creative and seek solutions outside generally used Create and curate content that is visually appealing, user-friendly, and effective in meeting the learning objectives. This may involve conducting research, organizing information, and writing clear and concise instructional materials.
• Evaluation and improvement: Assess the effectiveness of training programs through evaluations and feedback mechanisms. Continuously seek opportunities for improvement and make necessary adjustments to enhance the learning experience.
• Training materials: Drive targeted technical upskilling in support of client digital transformation. Create virtual instructor-led training materials such as, but not limited to Facilitator and Participant materials, slide decks, Instructional Guides, Job Aids, etc. Develop instructional videos including scripts, storyboards, and video captures.
• Online training: Create online interactive training using the Articulate 360 suite (Rise & Storyline experience required) and Adobe Creative Suite.
• Training delivery: Facilitate virtual instructor-led sessions, leveraging technical expertise gained through train-the-trainer, system hands-on practice, and mentoring by Project Lead.

Benefits

• Market competitive monthly gross salary.
• Opportunity to earn an annual bonus (based on role level)
• Great career growth and development opportunities in a global organization
• Generous insurance (health, disability, life)
• Hybrid mode (2 days at the office). Monday and Tuesday.
• Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption)
• Paid volunteering opportunities (5 days per year)
• Morning shift: 8:00-5:00pm, Monday to Friday.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 51-100 employees