Sr. Lead Product Manager - Digital Assets

Early Warning®•Chicago, IL

2d•$145,000 - $223,000•Hybrid

About The Position

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses. Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment. Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship. Overall Purpose The Sr. Product Manager is the champion responsible for evaluating and determining the product(s) and/or features to be built and delivered to our customers. The role will build, align, and motivate a cross functional team to develop a common understanding of the customers’ pain points and the passion to solve issues and develop innovative solutions that delight customers. The role may lead multiple products. Essential Functions Visionary and Strategist: Builds the right cross-functional team to obtain a common understanding of customer pain points, empathy and excitement for solving customer issues and driving product revenue. Articulates product strategy and vision across the enterprise across multiple products. Customer Passion and Advocacy: Brings the customer viewpoint to the product design process with a demonstrated competency to actively listen to customer feedback across all touchpoints and channels; to routinely leverage this feedback into insights; and to build products and services that delight and inspire. Creative Problem Solver: Works closely with marketing, research, analytics, design and development partners, uses technical savvy and customer insights to develop real world solutions working in a highly collaborative environment. Uses insights about the market and industry to drive development of value-added solutions for customers. Commitment to Risk Management: Oversees the integration of strong risk and security controls. Ensures compliance to laws and regulations. Technical Understanding: Able and adept at working directly with the technologists to deliver market solutions. Clearly defines requirements, grooms user stories, motivates technical teams and partners with technology closely Area of Specialty: Digital Assets Define the product vision, roadmap, and backlog for digital asset–enabled cross-border payment capabilities, including transaction orchestration, settlement, and partner integrations. Lead cross-functional discovery and delivery for end-to-end cross-border payment journeys, influencing upstream and downstream platform dependencies. Partner closely with Engineering, Risk, Compliance, and Legal teams to ensure products meet AML, sanctions, consumer protection, and regulatory requirements across jurisdictions. Balance customer experience, scalability, and risk considerations in designing global payment flows, including error handling, reconciliation, and transparency.

Requirements

Education and/or experience typically obtained through completion of a bachelors degree.
9 or more years of related work experience OR post-secondary degree and at least 4 years of related work experience
Strong understanding of payments ecosystems, cross-border remittance models, and emerging digital asset / stablecoin use cases.
Ability to translate complex regulatory and technical constraints into clear product requirements and user stories.
Experience working in regulated environments with high availability, security, and auditability expectations.
Demonstrated experience in design thinking and agile development process and methodology
Demonstrated leadership experience and cross functional collaboration experience
Proven experience in and passion for building and delivering great products
Demonstrated experience in setting a product strategy, roadmap and in meeting product revenue targets
Excellent listening and execution skills
Background and drug screen

Nice To Haves

Master’s degree
Certifications in design thinking and/or agile.
Prior experience working in payments, financial services or similar regulated industry.

Responsibilities

Define the product vision, roadmap, and backlog for digital asset–enabled cross-border payment capabilities, including transaction orchestration, settlement, and partner integrations.
Lead cross-functional discovery and delivery for end-to-end cross-border payment journeys, influencing upstream and downstream platform dependencies.
Partner closely with Engineering, Risk, Compliance, and Legal teams to ensure products meet AML, sanctions, consumer protection, and regulatory requirements across jurisdictions.
Balance customer experience, scalability, and risk considerations in designing global payment flows, including error handling, reconciliation, and transparency.

Benefits

Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
12 weeks of Paid Parental Leave
Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

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