Sr. Lead, Behavior-Centered Design & Development

International Justice Mission • VA

125d

About The Position

International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,300 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable. We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve. The new Sr. Lead, Behavior-Centered Design and Development role will play a critical part in achieving that vision as swiftly and effectively as possible. This role will ensure that all LGRC projects and initiatives have the greatest impact possible by incorporating evidence-based principles from behavioral science into the division’s design of risk-management solutions. This position is hybrid (onsite Tuesdays and Thursdays) if located in the Washington, DC area or remote for non-local candidates. It is only available to US-based candidates if they have the right to work in the United States. It reports to the Director of Strategy and Portfolio Management.

Requirements

• Bachelor’s degree in behavioral science, organizational psychology, L&D or instructional design, or other relevant field.
• 7+ years progressive experience in a professional setting in behavior-change design, learning experience design, or related fields, with at least 3 years in a senior or lead role.
• Proven track record of designing solutions to drive measurable, targeted behavior change.
• Strongly preferred: Experience with Human-Centered Design (Design Thinking), with Systems Thinking, or in User Experience design.
• Demonstrated ability to intentionally and successfully design and implement programs, projects, and processes that drive sustainable behavior change.
• Exceptional cross-cultural communication and facilitation skills with a proven ability to influence opinions and decisions at all organizational levels.

Nice To Haves

• Experience in a risk-management context preferred.
• Demonstrated experience applying the Owens-Kadakia Learning Cluster Design model (or a comparable learning design framework) in real-world settings preferred.

Responsibilities

• Lead a collaborative process that co-creates and deploys within LGRC a bespoke Behavior-Centered Design (BCD) Framework.
• Ensure the BCD Framework equips LGRC teammates with a pragmatic, user-focused process rooted in behavioral science.
• Enable the translation of priorities into motivational goal statements and behavior-centric OKRs.
• Incorporate effective measurement that not only tracks results but motivates vital behavior.
• Lead the adoption, integration, and utilization of the BCD Framework across LGRC.
• Provide behavioral insights and data to inform strategic planning, risk mitigation strategies, and divisional transformation initiatives.
• Lead a collaborative process that co-creates and deploys within LGRC a bespoke Behavior-Centered Learning and Development (BCLD) Methodology.
• Develop behaviorally anchored OKRs aligned with business outcomes.
• Create BCLD assets and experiences that support LGRC risk-management work and enhance engagement and adoption.
• Build robust LGRC capacity to apply the BCD Framework and the BCLD Methodology.
• Serve as an internal thought leader and trusted advisor-coach on behavior change, learning innovation, and risk-aligned capability building.

Benefits

• Comprehensive Medical/Dental/Vision benefits
• Monthly commuter and parking benefits in the DC metro area
• Retirement benefit options
• Paid leave starting at 23 days
• 12 holidays (plus early release the day prior)
• Daily, quarterly, and annual community spiritual formation
• Robust staff care resources

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees