Sr Laboratory IS Analyst

MemorialCare Health System-posted 25 days ago

$45 - $66/Yr

Full-time • Mid Level

Long Beach, CA

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Evaluates, assigns, monitors and maintains applications for the Pathology and Laboratory Services in conjunction with the Long Beach Medical Center and the MemorialCare Health System. Provides advanced support related to the acquisition and use of assigned laboratory application and system modules. Trouble shoots system issues, manages system upgrades, and has responsibility for access and security, report management, and employee and physician system training and support. Maintains testing codes, test descriptions and facilitates charge master updates. Provides analysis of data and trends, and recommends action for improvement. Applies specific clinical knowledge, to ensure effective and optimal use of current applications, incorporates enhancements or process improvements, in collaboration with MHS' Clinical implementation and support teams. Participates, as needed, in any phase of both large and small projects; individuals are accountable for the success of assigned tasks, operation of assigned system modules, and user understanding of such applications. Functions as a point of user contact for Information Services and is accountable for specific customer/user satisfaction. Assists with specific Clinical Training materials, educating staff, physicians and others. Recognized as the technical subject matter expert in laboratory information systems.

Maintains a high level of expertise and competence in the proper operation and optimal use of assigned laboratory modules and applications.
Performs maintenance and modification for the daily operation of the laboratory information system, including software and hardware, laboratory information system applications and system interface for multi-hospital network.
Assists in integrating multiple and disparate applications into unified functionality, yielding maximal data consistency, overall data integrity, minimal data redundancy, common user interfaces, fault-tolerant and robust intersystem connections, documented data flows, data dictionaries, and secure systems.
Designs, codes/programs, or otherwise constructs or controls the flow of screens, capture of data, storage of data, and publication and communication of information associated with specific laboratory applications.
Participates in and occasionally leads various clinical optimization projects to ensure achievement of objectives, timetables, budget, and overall project success.
Participates in the analysis of clinical application modifications, upgrades, replacements, extensions, or additions that result from changing business conditions or the availability of new technology.
Collaborates with Application Architects, Project Managers, Technical Specialists and senior team members to meet evolving user needs related to existing or anticipated application modifications.
Participates in the development of user requirements for new or updated applications.
Effectively manages time and resources to ensure that work is completed efficiently.
Serves as a point of contact for management and staff in assigned areas related to MHS' clinical applications and laboratory information system services.
Troubleshoots interface and software and hardware issues in a timely and comprehensive manner.
Demonstrates a high level working knowledge with information system applications and processes.
Actively participates in appropriate interdepartmental meetings and discussions with end users and vendors.
Serves as liaison and resource for campus-wide information services and enterprise-wide information services as applicable to the laboratory information system.
Develops and maintains an awareness of the healthcare information systems industry, contemporary and emerging technologies, relevant laws and regulations related to assigned applications.
Complies with all information security policies, network security policy and HIPAA associated with Electronic Protected Health Information.
Adheres to College of American Pathologists (CAP) and other regulatory guidelines in all areas of the laboratory.
Serves as the laboratory information system administrator and resource for staff and end-users.
Acts as a resource person to assist in resolving issues and providing instruction to others.
Prioritizes and multitasks projects.
Participates in department Quality Assurance and Quality Improvement program.
Promotes and participates in current department employee engagement impact plan.
Interacts in a positive and constructive manner.
Creates and maintains a safe environment for self and co-workers.
Promotes a cooperative and efficient work environment.
Provides customer service effectively with the use of AIDET in communicating with all patients and visitors.
Performs other duties as assigned.

Minimum 5 years' laboratory information system or clinical experience preferred.
Effective verbal and written communication skills.
Good analytical, logical thinking and problem-solving skills.
Working knowledge of specific Clinical laboratory applications/modules with "Certification" and/or "Proficiency" status pending as is appropriate to specific vendors.
Working knowledge of PCs, collaborative computing tools, re-engineering/process improvement techniques, healthcare information management, general information architectures and technology, systems integration, laws, and regulations relevant to assigned applications.
Working knowledge of laboratory procedures and patient information management systems preferred.
Associate's / Technical Degree or equivalent combination of education/experience preferred.

Bachelor's Degree in information technology or health informatics preferred.

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