Sr. IT System Engineer (Contractor to Hire)

OPPO US Research Center-posted about 2 months ago
$100,000 - $200,000/Yr
Full-time • Mid Level
Palo Alto, CA
5,001-10,000 employees
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OPPO US Research Center is seeking a highly skilled and hands-on IT System Engineer to support our routine business.

  • Provide technical support and troubleshooting for Windows and macOS systems (hardware, software, and peripherals).
  • Manage and maintain Linux-based servers and related services.
  • Oversee user account management, device setup, and endpoint security.
  • Implement and maintain backup and disaster recovery solutions.
  • Ensure system and network security compliance, including patching and updates.
  • Collaborate with internal teams and vendors to ensure IT systems align with business needs.
  • Maintain IT documentation, including configurations, policies, and procedures.
  • Provide remote and onsite IT support to employees as needed.
  • Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
  • 2+ years of experience in IT systems administration or technical support.
  • Strong expertise in Windows and macOS environments.
  • Working knowledge of Linux (Ubuntu, CentOS, or similar).
  • Understanding of TCP/IP networking, VPNs, DNS, DHCP, and firewalls.
  • Experience with Active Directory, Microsoft 365, and Google Workspace administration.
  • Ability to communicate fluently in Mandarin and English.
  • Excellent troubleshooting, documentation, and communication skills.
  • Experience with NetSuite or Shopify administration and integration.
  • Knowledge of cloud platforms (AWS or Google Cloud).
  • Familiarity with MDM (Mobile Device Management) solutions such as Intune.
  • Basic understanding of cybersecurity best practices and tools (EDR, SIEM, MFA, etc.).
  • Experience supporting remote and hybrid work environments.
  • bonus
  • long term incentives benefits
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