Sr. IT System Engineer (Contractor to Hire)

OPPO US Research Center • Palo Alto, CA

107d • $100,000 - $200,000

About The Position

OPPO US Research Center is seeking a highly skilled and hands-on IT System Engineer to support our routine business.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
• 2+ years of experience in IT systems administration or technical support.
• Strong expertise in Windows and macOS environments.
• Working knowledge of Linux (Ubuntu, CentOS, or similar).
• Understanding of TCP/IP networking, VPNs, DNS, DHCP, and firewalls.
• Experience with Active Directory, Microsoft 365, and Google Workspace administration.
• Ability to communicate fluently in Mandarin and English.
• Excellent troubleshooting, documentation, and communication skills.

Nice To Haves

• Experience with NetSuite or Shopify administration and integration.
• Knowledge of cloud platforms (AWS or Google Cloud).
• Familiarity with MDM (Mobile Device Management) solutions such as Intune.
• Basic understanding of cybersecurity best practices and tools (EDR, SIEM, MFA, etc.).
• Experience supporting remote and hybrid work environments.

Responsibilities

• Provide technical support and troubleshooting for Windows and macOS systems (hardware, software, and peripherals).
• Manage and maintain Linux-based servers and related services.
• Oversee user account management, device setup, and endpoint security.
• Implement and maintain backup and disaster recovery solutions.
• Ensure system and network security compliance, including patching and updates.
• Collaborate with internal teams and vendors to ensure IT systems align with business needs.
• Maintain IT documentation, including configurations, policies, and procedures.
• Provide remote and onsite IT support to employees as needed.

Benefits

• bonus
• long term incentives benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees