Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. A TFT, site-specific position, reporting to the Desktop Support Manager, focused on client-based solutions enabling the development of games. Support and maintain in-house computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. Troubleshoot problem areas in a timely and accurate fashion and provide end user training and assistance where required. Identify areas for automation within EAIT and focus on design, development, and evaluation of automation. This position is to participate in IT communities focused on future standards and knowledge sharing. On-call after-hours support required on a rotational basis. Due to the nature of the support role, the work is 100% on-site.