Sr IT Program Manager

Public Service Enterprise Group-posted 2 months ago
$133,000 - $218,300/Yr
Full-time • Senior
Remote • Newark, NJ
Utilities
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The Sr Manager, Cybersecurity Program Management oversees the cybersecurity portfolio, including program/project management, strategy, performance management, change management, vendor relationships, financial management, and metrics. Reporting into the Chief Information Security Officer (CISO), (s)he coordinates across all business lines and service departments to lead and support projects across Cybersecurity (e.g. Governance, Risk, and Compliance; Operations; Identity Security; Engineering and Architecture; Operational Technologies) through creating and maintaining projects, developing and generating metrics, and building and strengthening relationships with key partners. (S)he will have the opportunity to have a significant impact by interfacing with peers in Information Technology (IT) and with business leaders to both share the enterprise cybersecurity vision with those individuals and to solicit their involvement in achieving higher levels of enterprise security through information sharing and cooperation. (S)he will be responsible for multiple discrete projects/enhancements to build, maintain, and mature capabilities, including people, processes, and technologies. (S)he will engage across the entire IT, OT, and managed services landscapes, including leading a team across these environments.

  • Directs internal/external cyber resources on Cybersecurity technologies, including program/project management, strategy, performance management, change management, vendor relationships, financial management, and metrics for all lines of business and service departments for both IT and OT landscapes.
  • Ensure that Cybersecurity service delivery aligns with the corporate IT strategy, including Cybersecurity standards, capacity planning, lifecycle management plans, solution selection, and partner management.
  • Ensure scalability of Cybersecurity capabilities, including hardware and software, to meet business needs and risk tolerances.
  • Develops and implements best practices for PSEG Cybersecurity Program Management capabilities.
  • Participate in external risk organizations (including with peer groups) to learn from other organizations and to benchmark our program.
  • Partner with professional Cybersecurity associations, service providers, and to identify and implement best practices.
  • Builds relationships across PSEG business and technology teams.
  • Interacts routinely with vendors, service providers, consultants/advisors, and cross-sector cyber industry trade organizations.
  • Ensures that cyber requirements are identified, well defined, properly documented, and approved by appropriate stakeholders.
  • Develops, manages, and pre-prioritizes Cybersecurity CAPEX and OPEX budgets based on business needs and cyber threats.
  • Lead the identification of optimal OPEX and CAPEX allocations, including opportunities to reduce expenditures while transforming PSEG Cybersecurity.
  • Lead and advise on business case development.
  • Leads team, including performance evaluations, career development guidance, and other aspects to grow the talent pipeline and to mature our program.
  • Leads and manages programs by coordinating activities and delivery across multiple, related projects or work streams that span technology and areas.
  • Ensures program meets schedule and scope targets.
  • Identifies, develops mitigation plans, and monitors to drive timely and effective escalation and risk/issue resolution.
  • Tracks dependencies and risks, and assessing change impact across interdependent work streams and projects.
  • Captures all pertinent actions and decisions.
  • Provides oversight and guidance to those managing smaller projects within specific business unit domain.
  • Oversees project resources to deliver required project artifacts/goals.
  • Uses effective people engagement skills to drive contact with stakeholders throughout the project lifecycle to manage expectations, establish timelines, and grow relationships.
  • Ensures alignment on scope, value proposition and overall project goals.
  • Works with functional departments to coordinate systems testing, deployment, training, and support.
  • Tracks and communicates progress; provides project status report updates to project stakeholders through project level and executive steering committees, maintaining an effective communication cadence.
  • Ensures proper communication and change management processes are adopted for all major change initiatives.
  • Manages team and work to build core competencies within the area with a focus on operational excellence.
  • Oversees vendor deliverables, ensures vendor adherence to contract terms, works with leadership on vendor performance and SLA compliance.
  • Facilitates project tailoring and artifact development to align with project management processes in accordance with project sizing.
  • Bachelors degree and 8 years of relevant cybersecurity experience and/or Program Management, or In lieu of a degree 10 years of cyber and/or Program Management experience.
  • Demonstrated strong leadership and influence skills.
  • Demonstrated strong presentation skills with the ability to present to all levels of management and executive leadership.
  • Experience in an IT and/or Cybersecurity Chief of Staff Role and/or leading Program Management, Vendor Management, and/or Financial Management.
  • Strong teamwork, facilitation, relationship building, and negotiation skills.
  • Ability to maintain positive working relationships both as a leader and as a team member.
  • Effective time management and multitasking skills.
  • Ability to communicate effectively with both technical and non-technical individuals.
  • Strong interpersonal communication skills, analytical abilities, detail focused, quality focused, and problem-solving skills, as well as broad knowledge of business functions, information technologies, and cybersecurity and compliance practice on a global level.
  • Extensive relevant experience in Cybersecurity, Program/Project Management, Financial Management, Vendor Management, Performance Management, Change Management, and IT/InfoSec Metrics.
  • Strong analytical skills, problem solving skills, writing skills, attention to detail, judgement, and conceptual thinking, including the ability to work with technical and non-technical business owners.
  • Broad knowledge of cybersecurity principles (e.g. access control, data protection, cybersecurity architecture, infrastructure/application security design principles, policies) and privacy (i.e. GDPR).
  • Working knowledge of Cybersecurity and control frameworks (ISO27001, NIST, CobIT).
  • Effective communication skills, including the ability to build relationships with technical and non-technical individuals.
  • Must be able to identify, analyze, and address problems in order to resolve issues in ways that minimize negative impact and risk to the company.
  • Demonstrated experience in delivering comprehensive solutions to complex security issues on a global scale.
  • Confidence in leading diverse matrix teams independently, making decisions daily as it relates to the successful delivery of the program.
  • Ability and insight to know when critical decisions must be raised to senior level and/or business unit management quickly to ensure that the program remains on track.
  • Understanding of and experience with IT project management methodologies, requirements management, quality assurance and IT processes from project inception to successful implementation.
  • Understanding of financial principles including experience with project financial budgeting and planning.
  • Strong communication, organization, and facilitation skills.
  • Effective presentation skills and the ability to articulate complex concepts to cross functional audiences.
  • Experience managing outsourced vendors (on and off shore).
  • Experience in supervising/managing program team members or direct reports as part of program execution.
  • Department of Energy's regulation 10 CFR 810 is required.
  • Project Management Professional (PMP) certification.
  • Industry Cybersecurity certifications (e.g. ITIL, CISSP, CEH, etc.…).
  • Bachelors/Masters in Information Security, Computer Science, Business, Engineering, or related fields.
  • Experience in Electric or Gas Utility or Power Generation industry, and/or experience in manufacturing.
  • Broad knowledge of IT and related control environments.
  • Medical, dental, vision, parental leave and family leave programs.
  • Behavioral health programs.
  • 401(k) with company match.
  • Life insurance.
  • Tuition reimbursement.
  • Generous paid time off.
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