Sr. IT Manager

Serta Simmons Bedding, LLC•Dunwoody, GA

35d

About The Position

Serta Simmons Bedding (SSB) is seeking a skilled Senior IT Manager to lead our cloud migration initiatives and modernize our infrastructure environment. This role will drive the transformation of our core systems, ensuring secure, scalable, and reliable technology that supports our enterprise operations.

Requirements

Degree in computer science or a related discipline
A minimum of 6 years’ industry experience and minimum 2 years managing a technology team responsible for Infrastructure and DevOps.
Experience with cloud migration from data center to Azure for file services, application workloads, databases and VDI.
Experience implementing best practices for the deployment, monitoring, and support of a hybrid cloud environment (Azure and AWS).
Proven experience leading team responsible for system lifecycle planning, applying security principles, and infrastructure management best practices.
Excellent understanding of identity management, single sign-on and multi-factor authentication practices and platforms preferably Microsoft solutions.
Extensive knowledge of core operating systems and applications, including [SCCM, ARC, In Tune, M365, and Microsoft OS].
Extensive experience establishing and maintaining business continuity and disaster recovery infrastructure design and policies that match business requirements.
Competence with application flow charting and enterprise system mapping/diagraming.
Solid project management skills.
Management and team leadership skills.
Excellent written, oral, and interpersonal communication skills.
Ability to conduct research into systems issues and products as required.
Ability to communicate ideas in both technical and user-friendly language.
Highly self-motivated and directed, with keen attention to detail.
Proven analytical and creative problem-solving abilities.
Able to prioritize team activities to execute tasks in a timely manner.
Strong customer service orientation.
Ability to work in a team-oriented, collaborative environment.

Responsibilities

Collaborate across all IT practice areas to ensure smooth and reliable operation of systems and infrastructure that fulfills technical and business objectives and processes.
Work with IT senior leadership to define enterprise tactical and strategic objectives to develop infrastructure roadmaps.
Collaborate cross-functionally to create and execute a plan for cloud migration, as well as the implementation and utilization of cloud tools & technologies.
Establish and execute a tactical plan to achieve roadmap initiatives in support of the company’s strategic goals.
Conduct research to prioritize ongoing support of and continuous improvement of platforms.
Recruit, develop and retain infrastructure engineering talent.
Manage vendor relationships and negotiate contracts to procure resources and technology solutions to meet strategic objectives.
Accountable for managing the budget for the Hybrid-Infrastructure cost center.
Design and deploy new platforms and enhancements to existing platforms, software, and operating systems in a hybrid cloud environment.
Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
Conduct research on systems and infrastructure to justify recommendations and to support purchasing efforts.
Interact with vendors, outsourcers, and contractors to evaluate and recommend technology products and services.
Lead and mentor a team of engineers and technical staff, fostering collaboration, skill development, and a high-performance culture.
Provide and manage DevOps functional support of cloud deployed resources (Azure and AWS)
Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems.
Work with Cloud Service Provider to actively manage and optimize cloud resources to maximize benefit and minimize costs.
Perform reviews of server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies.
Integrate servers and various platforms (IaaS, PaaS, and SaaS) into a hybrid cloud enterprise architecture.
Life cycle management of documentation as it relates to system configuration, mapping, processes, and service records.
Ensure compatibility and interoperability of data center and cloud-based computing systems.
Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems.
Monitor and test system performance; prepare and deliver system performance statistics and reports.