Sr. IT Manager - Sales & Marketing Platforms (Salesforce)

Tate & Lyle • Atlanta, GA

109d • $115,000 - $181,000

About The Position

The Senior IT Support leads one or more teams of IT professionals overseeing complex IT projects and initiatives that align with business priorities and IT strategy. This role focuses on achieving objectives, optimising resources and advancing technical capabilities within the dedicated function. Senior IT Manager Commercial is a critical role embedded within the IT Commercial and Science & Innovation Tower and serves as a trusted partner, accountable for the full e2e IT outcome (strategy to project delivery to operational excellence for the Commercial function. This role has ownership for strategic delivery and accountable operational management of IT services and solutions within Commercial Function driving efficiency, simplification, value, and growth. It also has ownership of the functional technology strategy, roadmap, enhancements, and lifecycle management of related applications e.g. Salesforce aligned with Commercial strategy and goals. The role will be a key contributor to strategic decisions within the Commercial and Marketing Functions working closely with key leaders and stakeholders.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Data Science, or a related field.
• Professional certifications in Project Management (e.g., PMP, PRINCE2) or IT Service Management (e.g., ITIL) are desirable.
• Minimum of 7+ years of experience in IT management, with at least 3 years in a leadership role.
• Proven experience partnering with business functions, particularly Commercial, Sales or Marketing.
• Demonstrated track record of managing and delivering complex IT projects from inception to completion.
• Advanced understanding of Salesforce Sales Cloud and Marketing Cloud.
• Experience working in a global organisation.
• Strong knowledge of IT systems and infrastructure, with experience in Data Science, AI and ML is desirable.
• High level of business acumen, with an understanding of the Commercial Sales and Marketing functions.
• Proficiency in data analytics and data management.
• Excellent interpersonal and communication skills.
• Strong analytical and problem-solving skills.
• Proven ability to significantly influence outcomes through effective communication.

Nice To Haves

• Experience in Digital Marketing Platforms.
• Knowledge of emerging technologies and industry best practices.

Responsibilities

• Develop strategy and thought leadership that outline how technology can support and enhance the designated function's vision and objectives.
• Act as a proactive expert and trusted advisor, engaging with key stakeholders & functional leaders to explore new ideas, address challenges, and co-create solutions.
• Collaborate with business stakeholders to drive the adoption of IT solutions and innovations.
• Maintain a deep understanding of the Commercial function goals, processes, and technology needs, aligning IT solutions with their objectives.
• Implement IT strategies and application roadmaps, aligned with global and regional business goals.
• Provide leadership, guidance and support to team members, performing line management responsibilities.
• Establish and manage the IT budget via AOP cycle for the IT Commercial Function.
• Lead the creation of a strategic technology roadmap that supports the long-term goals of the Commercial Function.
• Ensure the Commercial IT team can quickly adapt to changing business priorities and demands.
• Work with IT Operations to ensure the delivery of IT services, ensuring stability, security, and performance.
• Oversee team performance to ensure that all IT solutions and services comply with regulatory requirements.
• Foster a culture of continuous improvement by actively seeking feedback from stakeholders.

Benefits

• Competitive salary range of $115,000 - $181,000.
• Opportunities for continuous learning and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Food Manufacturing
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees