Sr. IT Business Analyst-Global Workplace Services

KLA•Ann Arbor, MI

About The Position

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us. Group/Division The Information Technology (IT) group at KLA is involved in every aspect of the global business. IT’s mission is to enable business growth and productivity by connecting people, process, and technology. It focuses not only on enhancing the technology that enables our business to thrive but also on how employees use and are empowered by technology. This integrated approach to customer service, creativity and technological excellence enables employee productivity, business analytics, and process excellence. Job Description/Preferred Qualifications We are looking for an experienced IT Business Analyst to join our Global Workplace Services (GWS) team. This role will focus on business process alignment/analysis, and lead IT Data solutions.

Requirements

Bachelor’s degree in a Computer Science or related technical field is required.
Eight (8) years of experience in roles such as Business Process Associate, Business Analyst, or Scrum Master.
Experience in Cloud Architecture, cloud application administration (AWS/Azure/Oracle).
Proven experience in eliciting end-user requirements and mapping 'As-Is' and 'To-Be' processes.
Exceptional articulation, problem-solving, communication, and presentation skills.
Proficiency in Visio, MS Office tools, ServiceNow, and other relevant platforms.
Experience with end-to-end project delivery and agile methodologies.
Time management and client facing skills to effectively meet challenging deadlines.
Ability to suggest innovative solutions based on new technologies and the latest trends.

Nice To Haves

Previous experience with HTML, SQL, Web applications, .Net integrations, moderate AI/ ML capability driven transformation.
Certifications and Previous Experience in Snowflake and Power BI Analytics

Responsibilities

Work with various teams, stakeholders, and business owners to elicit requirements and align process changes.
Support Snowflake data ingestion, modeling, and performance optimization; leverage SnowPro certifications (Core/Advanced) to guide best practices.
Manage data quality, governance, and scalable pipelines across AWS/Azure Data Lake environments, ensuring secure and reliable data operations.
Drive integration and solution design across Cloud (AWS/Azure) platforms, incorporating AI/ML and Generative AI–based automation where applicable.
Build and enhance datasets, dataflows, and dashboards in Power BI, utilizing Power BI Data Analyst (PL‑300) certification knowledge for high‑quality analytics delivery.
Develop and maintain detailed documentation of business requirements and processes.
Communicate clearly and consistently with Business, IT teams, and other stakeholders throughout various project phases.
Experience with configuring application settings, user management of cloud applications.
Take ownership of technical solutions from design, Various Data Integrations, Data Security, Data access and architecture perspective, ensure the right direction.
Ensure solutions meet business needs and requirements.
Test enhancements and bug fixes; coordinate user acceptance testing.
API Integrations with third party tools and Project Management skills
Ensure deliverables are completed within timelines.
Troubleshoot and resolve user issues
Continuous Improvement, Mitigating the risks within business processes and IT solutions
Process automations experience good to have like UIPATH, AI Automations and Advanced Data Analytics