Sr IS Storage Engineer

Ochsner Health•New Orleans, LA

30d

About The Position

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today! This job ensures the stability, integrity, and efficient operation of the information systems by monitoring, maintaining, supporting, and optimizing all networked software and associated operating systems. Helps to identify, communicates, and resolves issues to maximize the benefit of information technology systems. Participates in technical research and development to continue innovation within the infrastructure, and ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values. Oversees architecture and engineering management processes within infrastructure and operations. Provides level three support for both infrastructure administration and technical support, in restoring service and resolving incidents, and in IT service performance and capacity management. Assists project teams with technical issues in the initiation and planning phases of our standard project management methodology and participates in projects focused on smoothing the transition from development staff to production staff by performing operations activities within the project life-cycle. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Requirements

High school diploma or equivalent.
10 years of information technology experience, OR 8 years of information technology experience with an associate’s degree, OR 6 years of information technology experience with a bachelor’s degree, OR 4 years of information technology experience with a master’s degree.
Proficiency working with databases, on-line solutions and programming languages.
Analytical skills and ability to use logical thought processes in order to formulate solutions to problems.
Effective verbal and written communication skills and the ability to present information clearly and professionally.
Ability to work under stressful situations with frequent interruptions and frequent changes in priorities and ensure that communications with users, information systems staff, and vendors continue to be objective and professional at all times.
Strong interpersonal skills.
Ability to move through the hospital and off campus sites, travel out of town occasionally, and work flexible scheduling such as working nights, weekends, extended shifts, etc.

Responsibilities

Facilitates the day-to-day operation of the infrastructure and maintains proper levels of system and data availability.
Provides installation and support of the technology infrastructure.
Installs and maintains technology related devices.
Coordinates multiple projects including personnel and resource coordination, documentation and management reporting.
Provides Level III Network Server and Infrastructure Support and coordinates and schedules activities with PC Support staff.
Develops and promotes the use of standards, policies and procedures governing use and management of technology systems.
Participates in training, professional development and quality improvement activities.
Performs other related duties as required.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.