About The Position

We are seeking a highly experienced and proactive Sr. Investor Accounting Analyst to play a critical role in Valon’s Investor Accounting function. This position is responsible for leading complex reconciliations, ensuring accurate and timely investor reporting and remittances, and serving as a subject matter expert (SME) on investor accounting requirements across Fannie Mae, Freddie Mac, and Ginnie Mae portfolios. The Senior Analyst will own the end-to-end resolution of complex custodial and clearing account variances, mentor junior team members, and help drive process improvements, new control development, and system enhancements. This individual must be comfortable operating with a high degree of autonomy and exercising expert judgment in a fast-paced, scaling environment.

Requirements

  • 5+ years of experience in investor accounting, custodial account management, or MSR-related financial operations within mortgage servicing.
  • Proven experience independently managing complex reconciliations across clearing, payment, and custodial accounts.
  • Hands-on experience performing investor reporting for FNMA, FHLMC, and GNMA portfolios.
  • Deep familiarity with GSE forms, custodial account establishment requirements, and end-to-end reporting workflows.
  • Demonstrated ability to mentor others, lead initiatives, and operate with minimal direction.
  • Experience partnering with product and engineering teams to enhance systems or automate workflows.
  • Excellent analytical, problem-solving, and critical thinking skills with the ability to resolve complex accounting variances.
  • Strong verbal and written communication skills, including the ability to clearly explain complex reconciliation issues to technical and non-technical stakeholders.
  • Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, advanced formulas, data analysis).
  • Bachelor’s degree in Accounting, Finance, or related field, or 4–6 years equivalent experience in investor accounting functions.
  • Ability to work effectively in both virtual and in-person collaborative settings.
  • High attention to detail and a strong ownership mindset.
  • Minimum education requirement: High school diploma or GED equivalent required

Responsibilities

  • Lead the preparation, review, and submission of accurate monthly and daily investor reporting and remittances for FNMA, FHLMC, and GNMA portfolios.
  • Own complex reconciliations for custodial, clearing, and disbursement accounts, ensuring discrepancies are identified, escalated when appropriate, and fully remediated.
  • Serve as the primary owner for investor account break resolution, including RCA, long-term remediation planning, and control improvements.
  • Oversee month-end close activities for investor accounting, ensuring accuracy, completeness, and timely delivery.
  • Act as a subject matter expert on investor reporting guidelines, custodial account requirements, and portfolio-specific reconciliation standards.
  • Maintain deep working knowledge of GSE-required forms and reconciliations, including but not limited to: FNMA 496/496a and Schedules FHLMC 75 / 59 GNMA UC/OC, TOEPI, and custodial reporting
  • Interpret ambiguous or evolving investor guidance to determine operational impacts and advise leadership.
  • Provide guidance, coaching, and training to Analyst-level team members, helping build technical depth across the team.
  • Review reconciliation work prepared by junior staff and provide feedback to ensure quality and accuracy.
  • Lead cross-functional initiatives with Cash Ops, Loan Accounting, Servicing, and Product/Engineering teams to improve systems, automate workflows, and strengthen controls.
  • Represent Investor Accounting in internal and external audits, as well as client or investor reviews.
  • Identify trends, risk areas, and process breakdowns within reconciliations and reporting workflows; propose and implement improvements.
  • Develop or enhance internal controls and documentation to ensure compliance with investor guidelines and regulatory requirements.
  • Participate in system enhancement discussions, providing detailed user feedback and validating new investor reporting functionality.

Benefits

  • Compensation: Competitive salary and 401(k) plan
  • Health & well-being: Comprehensive medical, dental, and vision benefits
  • Growth: Company-wide onboarding, learning opportunities, and 360° feedback cycles
  • Time off: Flexible PTO, sick days, and 11 company holidays
  • Family: 12 weeks of fully paid baby bonding leave for all parents
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