Sr Inventory Management Specialist

About the position

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer. Location/Division Specific Information Cambridge, MA 02139 Monday - Friday 8AM - 4PM $23 - $25 / HR How we make an impact: Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customer’s laboratory's business needs.

Responsibilities

• Use inventory/order management electronic systems to perform on-site program replenishments and disbursements, receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution, product returns, and backorder processing.
• Perform laboratory services such as order delivery, glassware processing, biological waste processing, chemical inventory receipt/reconciliation, and media preparation.
• Analyze/maintain/reconcile various reports to ensure contractual requirements are met.
• Proactively connect with the supervisor any customer concerns and/or potential problems and optimally address customer concerns within established resolution timeframes.
• Be involved with safety programs such as hazard identification, inspections and incident reporting/investigation as required.
• Engage in process improvement activities.
• May perform other responsibilities as assigned by management.

Requirements

• High school diploma or equivalent required.
• 2 years of related experience within a laboratory setting is preferred.
• Experience working in customer service is also a plus.
• Experience in Inventory Management is preferred.
• Able to read, write, and speak English fluently.
• Strong verbal and written communication skills, and desire to deliver excellent customer service.
• Excellent and effective communication through email with punctuality.
• Possesses a strong desire to serve the customer, and the interpersonal skills to collaborate with various levels of personnel at the customer site.
• Independently operates handheld scanners to enter data in various systems as needed.
• Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software (especially Excel).
• Uses organizational skills to multi-task and meet due dates as needed.

Benefits

• Competitive remuneration.
• Healthcare.
• A range of employee benefits.
• Outstanding career and development prospects.
• Exciting company culture that stands for integrity, intensity, involvement, and innovation.