Sr. International Account Manager

Kat Bradley Accessories • Menomonee Falls, WI

116d • Hybrid

About The Position

We're Watts. Together, we're reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead. Reporting to Customer Service Manager and, additionally, working with the Global Sales Manager, lead the International customer service / inside sales bullpen. Will seek and vet international opportunities. As a working supervisor, provide take-offs and quotations to our global clientele. Enter - or oversee - entry of orders from global clientele. Respond to customer queries quickly and accurately. Build brand awareness of applicable Bradley products through phone and email campaigns. Team with an International Sales Manager and inside bullpen members to coordinate activities. Maintain profitability and customer satisfaction.

Requirements

• 5 or more years with Bradley, preferably in International sales and support
• Bachelor Degree in Sales, Marketing, Business, International Business, International Relations or other related field
• 1-5 years sales experience, international sales experience is a plus; or equivalent combination of education and training
• Ability to understand construction plans and perform take-offs preferred
• Foreign language ability is preferred; especially Spanish and/or German
• Proficient with MS Office applications; ERP experience is helpful
• Knowledge of Letters of Credit is beneficial
• Knowledge of international shipping is beneficial

Responsibilities

• Train, supervise and mentor members of the International Bullpen
• Vet international opportunities, assessing the fit for Bradley
• Provide quotes, product information and suggestions, marketing materials, and take-offs
• Work with international distributors to determine project details and requirements
• Ensure all relevant documents are signed and completed; including technical data sheets, submittals, Letters of Credit, etc.
• Call on foreign architects, contractors, and engineers to introduce Bradley product as well as refer potential in-country meeting opportunities to outside sales
• Update monthly customer dashboards, quote reports, and other tracking/informational tools
• Develop targeted relationships in our key international markets - Latin America, Canada & Australia - as assigned by Global Sales Manager
• Gather research on targeted international projects (beyond Latin America, Canada & Australia), vetted and approved by Global Sales Manager
• Coordinate printing, translation and delivery of marketing literature, technical and installation documentation
• Support distributors with their catalogs/websites by providing up-to-date product photos and descriptions
• Assist in product training, email campaigns, and organization of customer visits
• Other duties and projects as required

Benefits

• Competitive compensation based on your skills, qualifications and experience
• Comprehensive medical and dental coverage, retirement benefits
• Family building benefits, including paid maternity/paternity leave
• 10 paid holidays and Paid Time Off
• Continued professional development opportunities and educational reimbursement
• Additional perks such as fitness reimbursements and employee discount programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree