Sr. Intelligent Automation Engineer

Docusign • San Francisco, CA

2d • Hybrid

About The Position

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

Docusign has a dedicated Intelligent Automation Center of Excellence (CoE) that delivers enterprise-grade AI and automation solutions using platforms such as UiPath, Microsoft Power Automate, and Azure AI/Document Intelligence. As a Senior Intelligent Automation Engineer, you will be a key contributor in scaling Docusign’s enterprise-wide Intelligent Automation capabilities. You will work at the intersection of business, engineering, and AI to design, build, and operate resilient automation solutions that drive measurable business outcomes with the mix of development and support work.
This position is an individual contributor role reporting to the Principal Automation Engineering Manager.

Responsibilities

• Partner with cross-functional teams (business stakeholders, product managers, enterprise architects, security) to define automation roadmaps and source use cases
• Architect end-to-end automation solutions across the software development lifecycle (SDLC), from requirements gathering to coding to deployment and support
• Review technical designs, estimates, and solution feasibility
• Provide hands-on coding/ technical support during US PDT hours including month end and quarter ends
• Maintain and evolve the automation platform roadmap in partnership with business stakeholders and delivery partners
• Oversee IPA platform performance, solution maintenance, and reporting hubs
• Own design principles, architecture standards, and coding best practices for the UiPath/Power Automate platform
• Manage technical infrastructure setup for new capabilities in UiPath Platform
• Set up monitoring and alert mechanisms
• Ensure compliance with enterprise security, architecture, and governance standards
• Ensure long-term stability and effectiveness of automation solutions
• Enforce coding standards, security practices, and compliance requirements
• Manage multiple priorities in a fast-paced environment seamlessly
• Manage Quarterly and yearly Internal/External Audit, ITGC, User Access review tasks
• Explore and integrate hyperautomation technologies including AI/ML, intelligent document processing, and process mining
• Lead proof-of-concepts for new automation capabilities and platforms
• Communicate technical findings and solution recommendations effectively using presentations and visualizations
• Stay ahead of industry trends and continuously upskill through certifications and training

Benefits

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).
• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees