Sr Instructional Designer (Technical Writer)

Nintendo • Redmond, WA

284d • $89,000 - $142,500 • Onsite

About The Position

Nintendo of America Inc. is seeking a Senior Instructional Designer (Technical Writer) to join the NOA IT: Solutions department as part of the Business Systems Analyst team. This role focuses on providing training and development through continual review, feedback, and on-the-job development. The successful candidate will design and develop learning experiences, training programs, and content using a variety of educational approaches, with a specialty in technology. The position is based in Redmond, WA, and is hybrid, requiring regular onsite work.

Requirements

• Minimum of seven (7) years of related experience in given specialty.
• Demonstrated Instructional Design skills, including development of eLearning courses, job aids, classroom course materials, informational articles, and announcements.
• Experience developing learning objectives for courses on company policies, and user documentation for ERP and other software applications.
• Strong technical writing and editing skills, including experience delivering materials using different writing styles based on the user audience.
• Experience applying functional decomposition methods to analyze technical processes and tasks that require translation to lay terms.
• Demonstrated ability to dialogue with business analysts, engineers/developers, and other Business stakeholders to capture complex technical tasks and processes.
• Experience using the ADDIE instructional design model.
• Experience adhering to a style guide.
• Deep understanding of adult learning theory and audience analysis.
• Experience advocating for the user audience.
• Experience providing guidance on training design, content development, and formatting choices during cross-group collaboration with stakeholders.
• Ability to respond to changes in work priorities and/or project schedules in a rapid and flexible manner.
• Degree in Instructional Design, Communication, or English; an undergraduate degree in Computer Science or a related field, with additional coursework or equivalent combination of technical writing or training.

Nice To Haves

• Certified Professional in Learning and Performance (CPLP) or Certified Professional in Talent Development (CPTD) credential or similar certification in instructional design or technical writing or learning/cognitive science preferred.
• Experience with instructional design/workplace training platforms and tools such as Articulate 360, Adobe Captivate, Word, PowerPoint, Visio, SnagIt, ServiceNow, SharePoint, and Confluence.

Responsibilities

• Collaborate with Business Process Owners on content, maintenance, and delivery of mandatory e-learning courses per the company-wide required training schedule.
• Define, design, and develop instructional materials for in-house-developed and packaged software and business processes.
• Provide employee instruction across a wide array of business processes and systems.
• Conduct in-house training classes.
• Prepare training materials and documentation using a variety of authoring tools and delivery methods to maximize effectiveness and usability.
• Determine delivery methods on new assignments and may mentor and coordinate activities of other personnel (Team Lead).
• Provide testing, support, and troubleshooting of previously developed technology solutions.
• Ensure work complies with established security regulations, policies, and internal controls.
• Create and deliver performance reports for training and process improvement needs to relevant stakeholders.

Benefits

• Base salary range of $89,000 - $142,500 annually.
• Potential for a semi-annual discretionary performance bonus.
• Comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: Bachelor's degree