Sr. Industrial Engineer - Nordstrom Restaurant Division- Hybrid, Seattle

Nordstrom•Seattle, WA

4d•Hybrid

About The Position

This position plays a critical role in developing, implementing, and maintaining standards that drive activity-based labor models. By establishing clear guidelines and processes, the Industrial Engineer Sr ensures that workforce strategies are aligned with operational needs, supporting efficient labor allocation and productivity improvements across Nordstrom Restaurants and Coffee Bars. In this role, you will lead the design and evolution of labor modeling strategies—including labor standards, coverage requirements, operating hours, forecast and demand distribution—to support activity-based labor models, enable data-driven decision making, and drive continuous improvement in workforce planning and management. Your work will help ensure that labor is allocated based on specific activities, maximizing efficiency and effectiveness throughout the business. This role is hybrid and based in Seattle, WA. Candidates must be available to work onsite at the Nordstrom corporate headquarters a minimum of four days per week.

Requirements

5-10 years of Industrial Engineering experience focused on Workforce management, labor modeling and planning in a Retail or Restaurant environment
Applies technical methods and discipline, business & customer expertise to recommend and devise efficient systems
Demonstrated track record of making recommendations that enable the business to achieve goals
Drives collaboration across teams and capabilities to ensure that the right people with the right knowledge and expertise are involved
Experience communicating with senior leadership

Nice To Haves

Bachelor’s degree in industrial and system engineering or equivalent preferred

Responsibilities

Delivery of complex projects and solutions that support the Restaurant Division
Champion, influence, and lead standard work efforts at scale, with an emphasis on developing and maintaining standards that support activity-based labor models
Creation of requirements that form cohesive, iterative plans. Outline alternatives for process, equipment and system design, ensuring these requirements facilitate the adoption and effectiveness of activity-based labor standards
Work with cross-functional Business partners to deliver data driven processes and solutions
Use data to translate into continuous improvement ideas, cost/benefit analysis and change initiatives for large scope projects
Process obsessed, eliminate waste and optimize using continuous improvement methodology to lead and provide Restaurant and Coffee Bar solutions for current and future operators
Strategically influence timing and rationale. Influence stakeholder expectations
Listen to effectively and assimilate multiple perspectives
Assist in enhancing department vision and strategies to support company goals and receives guidance from more senior leaders
Clearly communicate complex information and simply drive actions. Communicate to diverse audiences so that information is credible, digestible and easily understood
Communicate using fact-based and relevant data
Build and deliver against plans across a single capability
Proficiently manage work execution through transparent communication, well-articulated written or oral formats for technical solutions
Facilitate team progress in driving solutions and making effective business decisions. Ability to command and influence rationale
Use collaboration and networking with other functions to understand and resolve problems
Manage solution implementation of high impact, risk and complexity
Identify issues/changes and independently drives solutions
Identify others’ communication styles and tailors message accordingly to achieve desired results consistently. Find ways to accomplish deliverables by enabling others
Overcome and resolve obstacles regardless of own team boundaries or size