Sr. IAM Operations Engineer - SailPoint (Remote)

CrowdStrike • Golden, CO

99d • $125,000 - $180,000

About The Position

We’re seeking a detail-oriented Sr. IAM Engineer – SailPoint to maintain and optimize our IAM/IGA platform infrastructure. The ideal candidate will be responsible for day-to-day operational support, including monitoring system health, troubleshooting technical issues, and managing incident response. This Sr. IAM Engineer - SailPoint will also ensure compliance with security policies, regulations, and operational needs, and optimize access management processes across the organization.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 7+ years of experience in IAM or related IT security roles.
• In-depth experience with SailPoint, connectors (JDBC, LDAP, REST APIs-Web Connectors, Custom Connectors, etc.).
• Strong expertise in IAM concepts, RBAC, and protocols (SAML, OAuth, OIDC).
• Experience integrating IAM solutions with cloud platforms (AWS, Azure, GCP).
• Strong understanding of regulatory compliance requirements (e.g., SOX, HIPAA, GDPR).
• Advanced understanding of business processes, internal control risk management, and IT controls.
• Ability to identify and evaluate complex business and technology risks.
• Experience with access certification, role management, and segregation of duties (SoD) controls.
• Excellent analytical, problem-solving, and communication skills.
• Ability to navigate complex, multi-stakeholder environments with a collaborative mindset.

Nice To Haves

• Experience with identity solutions such as SailPoint Identity Security Cloud (ISC), Saviynt, Okta OiG, and Okta Workflows.
• Proficiency in development tools and scripting languages (Java, Python, GoLang, PowerShell).
• Familiarity with SIEM/observability tools (i.e., Splunk, Logscale, LogRhythm, DataDog, Kibana).

Responsibilities

• Monitor platform performance and identify potential issues before they impact operations.
• Investigate and resolve technical problems through systematic troubleshooting.
• Manage and prioritize support tickets according to severity and business impact.
• Provide clear documentation and status updates on resolved issues.
• Escalate complex problems to appropriate teams while maintaining accountability.
• Generate and analyze performance reports to identify trends and improvement opportunities.
• Collaborate with cross-functional teams to ensure platform stability and reliability.
• Streamline IAM processes through automation and advanced technologies.
• Enforce IAM policies, standards, and controls to address related threats and vulnerabilities.
• Collaborate with senior leadership to evaluate and recommend IAM best practices for enterprise security strategies.
• Stay current with industry trends and emerging technologies to recommend enhancements.
• Collaborate with internal teams to assess and optimize IAM-related workflows and processes.
• Drive initiatives to increase the reliability and efficiency of IAM operations.
• Facilitate training and knowledge transfer sessions on IAM utilization.
• Identify opportunities to simplify architecture and workflows to enhance user experience and enable rapid innovation in workforce IAM.

Benefits

• Remote-friendly and flexible work culture
• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees