Sr HR Generalist

Anthony L. Jordan Health Corporation • Rochester, NY

10d

About The Position

The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y. Jordan Health is now seeking a Senior Human Resource Generalist who, under the guidance of the Director Of Human Resources, is primarily responsible for performing complex HR functions including employee relations, investigations, benefits and retirement administration, HR compliance, credentialing support, policy interpretation, training coordinator, and operational process improvement. The Senior HR Generalist ensures that HR services align with Jordan Health’s mission, regulatory obligations (HRSA. NCQA, DOE, DOH, DOL), and organizational needs. If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients’ quality of life, please consider our Senior Human Resource Generalist opportunity.

Requirements

• Bachelors’ Degree required (HR, Business Administration, or related field).
• 3-5 years of progressive HR experience including employee relations and benefits administration.
• Proficiency with Microsoft Office and HRIS systems.
• Valid driver’s license and reliable transportation required
• Advance knowledge of HR law, compliance, and best practices.
• Strong employee relations and investigation skills.
• Knowledge of retirement plan administration, ERISA basics, and vendor coordination.
• Familiarity with credentialing workflows and provider documentation requirements.
• Excellent written and verbal communication skills.
• Strong organizational and analytical skills.
• High emotional intelligence and professionalism.

Nice To Haves

• Experience with retirement plans (403(b), pension) preferred.
• Experience in a healthcare or regulatory environment is strongly preferred.
• HR certifications (PHR, SPHR, SHRM-CP, SHRM-SCP) preferred.

Responsibilities

• High-quality employee relations support is provided to managers and staff.
• HR operations, compliance, and recordkeeping meet all regulatory standards.
• HR data, reporting, and technology systems are optimized to support organizational decision-making.
• Benefits administration and leave management are executed accurately, with strong support for retirement programs.
• Onboarding, training, and organizational culture initiatives are coordinated effectively.
• Organizational effectiveness is strengthened through leadership, collaboration, and process improvement.

Benefits

• Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan.
• We offer Professional Development allowance.
• Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees