Sr. HR Generalist

AppFolio•Santa Barbara, CA

3d•$85,600 - $107,000•Onsite

About The Position

AppFolio is more than a company. We’re a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering innovation built to carry real estate into the future. One in which every experience feels effortless, yet meaningful. Where customers are empowered to take on any opportunity. We show up as one team, connected by our values to be a force for good. Because together, we have the power to create extraordinary outcomes for our customers, our communities, and ourselves. We're in search of a Senior HR Generalist to join our team, specializing in employee relations matters, workplace accommodations, and performance and behavioral guidance for our AppFolio Inc. This role involves managing key AppFolio HR operations projects and HR support for the team, ensuring compliance with company policies while delivering exceptional service to our employees.

Requirements

Intellectual Horsepower : Sharp, capable, and agile in handling complex HR topics.
Problem Solving : Comfortable navigating ambiguity, analyzing information, and making clear, consistent decisions.
Priority Setting/Prioritization : Quickly identifies critical tasks and focuses on what will drive results.
Process Management : Organized and able to streamline complex processes, ensuring efficient operations.
Verbal & Written Communication : Clear, articulate, and concise in communication with employees and leadership.
Influence : ability to influence without authority and drive organizational change management.
Honesty/Integrity : Consistently operates with high ethical standards and does the right thing.
Must have 5+ years of experience handling and resolving employee relations issues and conducting workplace investigations.
Experience with core HR tasks, such as maintaining employee records, upholding company policies, legal requirements, and workplace safety regulations.
Knowledge of state and federal labor laws and HR best practices to maintain compliance.
Ability to remain impartial, maintain meticulous documentation, and stay composed under pressure.

Responsibilities

Employee Relations Support : Serve as the initial point of contact for employee relations issues, providing in-person support and guidance to employees and managers. Partner with AppFolio HR Operations for complex issues, ensuring timely escalation and resolution.
Workplace Investigations : Assist with the investigation process by gathering preliminary information and documenting employee concerns as needed.
Organizational Effectiveness: Support employee engagement, performance, and key organizational HR programs in close partnership with the HRBP.
Performance and Behavioral Guidance : Provide guidance to managers on performance and behavioral issues, recommend appropriate actions, and support the development and implementation of performance improvement plans.
Workplace Accommodations : Partner with HR Operations and third-party vendors to support employee accommodation requests.
Administrative and Systems Support : Maintain employee records, generate reports, and assist with HR systems (E.g., Workday and ADP) to update data and facilitate workflow approvals.
Policy Consistency : Ensure the consistent application of company policies across employee relations matters and stay up-to-date on employment laws and company policies.