Sr. HR Business Partner, AWS Cloud Sales Center & Global Deal Strategy and Programs

Amazon • Arlington, VA

6h

About The Position

Amazon is seeking a strategic and solution-focused Senior HR Business Partner
(HRBP) to power the trajectory of our business by ensuring we have the right
talent mix, senior leadership, and capabilities to innovate and deliver
exceptional customer experiences. In this role, you will serve as a leader of
people and organizational strategy — accelerating business outcomes through
diagnosis, development, and execution of integrated solutions.

You'll partner directly with two distinct yet complementary AWS organizations:

Cloud Sales Center (CSC) is a high-velocity, digital-first go-to-market
organization that drives customer acquisition and revenue growth at scale.
Operating through an inside sales model, the CSC leverages tight collaboration
across Inside Sales, Demand Generation, Solutions Architects, Partner Sales, and
Sales Strategy teams. The CSC is both a talent destination and engine for AWS,
with a strong focus on developing and progressing early career talent through a
standardized talent program and increasingly AI-driven capabilities.

Global Deal Strategy and Programs (GDSP) is responsible for the AWS Private
Pricing Program, offering customers commercial benefits in exchange for
multi-year spend commitments. GDSP comprises two closely linked teams: Private
Pricing Programs & Experiences (3PX), which manages the end-to-end private
pricing experience for internal and external customers, and Strategic Customer
Engagements (SCE), a specialized global deal team that partners with the field
on deal strategy, structuring, and negotiations for transformational, large, and
complex opportunities. SCE includes specialist teams in Transformation Strategy
& Solutions, Cloud Intelligence, Cloud Economics, and Go-to-Market.

Every initiative you lead has direct impact on the success of these sales and
strategy teams — and on the customers they serve.

Requirements

• Bachelor's degree in Human Resources, Human Resources Management, Labor Relations, Business/Management, Psychology, or a related field
• 7+ years of HR specialist, HR generalist (e.g., HR Business Partner or HR Partner), HR manager, or HR program roles experience
• Experience engaging and influencing senior executives
• Experience using data and metrics to drive actionable insights at scale
• Experience working with global teams, driving organizational change initiatives, and developing talent management plans for a global organization

Nice To Haves

• Master's degree or above in Human Resources Management, Business Administration or a related field
• Experience scaling an organization through rapid growth or expansion
• Experience leading organizational change initiatives across multiple locations
• Experience in leadership work as an HR generalist, preferably in a high tech environment
• Experience working in a customer-facing environment
• Proven coaching skills with senior leaders and strong talent assessment capabilities
• PHR, GPHR, or SPHR certification

Responsibilities

• Leverage knowledge of the business, global landscape, and trends to tailor people-focused solutions that drive business outcomes
• Interpret key people metrics and trends, utilizing mechanisms to inspect and monitor risks
• Design, recommend, and implement effective organizational structures that align with business strategy, strengthen culture, and enable inclusive decision-making
• Partner with senior leaders to build customer-centric organizations that foster agility and empower frontline decision-making
• Assess both long-term and immediate senior leader talent needs to achieve business goals
• Develop strategies to build required senior leader skills and establish inclusive talent pipelines
• Coach and advise individual leaders and leadership teams on improving management abilities, addressing business challenges, and strengthening culture
• Challenge senior leaders when necessary to break mental models on ways of working, biases, structure, and talent decisions
• Use listening mechanisms to identify trends, risks, and hotspots to inform change plans and maximize employee experience
• Drive effective change environments by leveraging multiple perspectives and inclusive communication strategies
• Influence and coach senior leaders as they build their teams' ability to navigate organizational changes
• Monitor and evaluate implemented changes to assess effectiveness and durability
• Build long-term inclusive workforce plans aligned with CSC and GDSP business objectives
• Coach and support senior leaders in executing workforce plans and making resource allocation decisions
• Anticipate industry trends and talent needs, determining gaps in current and future capabilities
• Create talent goals and cadence with the Senior Leadership team, including OLR and succession planning processes
• Partner with talent acquisition to maintain early career talent pipelines
• Address employee relations issues with fairness, discretion, and sound judgment
• Support performance and compensation management with consistent, fair application across the organization
• Collaborate with central HR, site, and international HR partners on people priorities

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level