Sr. Home Lending Advisor St. Louis, MO

JPMorgan Chase & Co.Kansas City, MO
Onsite

About The Position

As a Sr. Home Lending Advisor, you will guide clients through the home ownership journey, delivering strong sales results and serving as their primary contact throughout the loan process. You will apply your extensive knowledge of home lending products and adhere to all regulatory requirements while marketing and promoting Chase's financial products. Chase is a leading financial services firm dedicated to helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of products. The company aims to create engaged, lifelong relationships with customers and supports small businesses, nonprofits, and cities. The Consumer & Community Banking division provides various financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. Chase is a leader in credit card sales and deposit growth, offers highly-used digital solutions, and ranks first in customer satisfaction. The company assists customers in making responsible choices throughout the home buying process, offering comprehensive services for purchasing a first home or vacation home, refinancing, or utilizing home equity lines of credit.

Requirements

  • Minimum three years of mortgage lending and proven sales experience in retail banking required
  • Knowledge of real estate market in local area
  • Excellent written and oral communication skills
  • Knowledge of FHA, VA, FNMA, and FHLMC guidelines
  • Ability to develop a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and can function well within formal and dotted-line reporting relationships
  • Builds role as the internal and external mortgage expert; builds and maintains good relationships with customers; and exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances

Nice To Haves

  • Bachelor's degree or equivalent work experience in sales and/or real estate preferred
  • FHA/VA sales experience preferred
  • Marketing, promoting, relationship building, and consulting skills preferred
  • Intermediate PC skills in a Windows environment preferred

Responsibilities

  • Take clients on a first-class journey to home ownership and deliver strong sales results
  • Serve as customers’ chief point of contact throughout the life of the loan
  • Adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase
  • Be the home lending specialist at the branch
  • Coach and mentor the branch team by providing training on products and services
  • Work together with bankers, meeting with their customers and introducing new clients to bankers for additional products and services
  • Create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts

Benefits

  • Competitive total rewards package including base salary determined based on the role, experience, skill set and location
  • Commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions
  • Comprehensive health care coverage
  • On-site health and wellness centers
  • A retirement savings plan
  • Backup childcare
  • Tuition reimbursement
  • Mental health support
  • Financial coaching
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