Sr. Health Services Associate

CoverMyMeds

132d • $17 - $28

About The Position

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. The Senior Health Services Associate is a key member of the team responsible for answering phone calls and facilitating communication with healthcare providers, patients, and internal stakeholders. This role also coordinates and schedules initial and refill shipments of patient medications.

Requirements

• Typically requires 1+ years of related experience
• Good verbal and written communication skills are essential for this position
• Ability to work in a fast-paced environment while multitasking and adapting to change
• Strong organizational skills with attention to detail
• Experience using MS Office applications including Word, Excel, and Outlook
• Must have reliable transportation to attend training sessions and meetings

Nice To Haves

• Bilingual preferred but not required – Spanish

Responsibilities

• Show initiative and take an enthusiastic, proactive approach to work
• Strong telephone skills
• Answer incoming phone calls and provide necessary information
• Contact patients and gather essential information for coordination of prescription shipments
• Accurately and completely schedule medication deliveries
• Maintain patient records accurately and completely
• Follow all applicable government regulations, including HIPAA and compliance standards
• Perform other duties as assigned

Benefits

• Competitive compensation package
• Annual bonus eligibility of 5%
• Flexible hours
• Paid benefits
• On-site culinary team

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees