Sr. Health Services Associate

McKesson

129d • $17 - $28

About The Position

The Senior Health Services Associate is a key member of the team responsible for answering phone calls and facilitating communication with healthcare providers, patients, and internal stakeholders. This role also coordinates and schedules initial and refill shipments of patient medications.

Requirements

• Typically requires 1+ years of related experience
• Good verbal and written communication skills are essential for this position
• Ability to work in a fast-paced environment while multitasking and adapting to change
• Strong organizational skills with attention to detail
• Experience using MS Office applications including Word, Excel, and Outlook
• Must have reliable transportation to attend training sessions and meetings

Nice To Haves

• Bilingual preferred but not required – Spanish

Responsibilities

• Show initiative and take an enthusiastic, proactive approach to work
• Strong telephone skills
• Answer incoming phone calls and provide necessary information
• Contact patients and gather essential information for coordination of prescription shipments
• Accurately and completely schedule medication deliveries
• Maintain patient records accurately and completely
• Follow all applicable government regulations, including HIPAA and compliance standards
• Perform other duties as assigned

Benefits

• Competitive compensation package
• Annual bonus of 5%
• Pay range of $17.04 - $28.40

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees