Sr Health Information Clerk - Onsite - Charlevoix, MI

Munson HealthcareCharlevoix, MI
Onsite

About The Position

The primary role of the Senior Health Information Clerk is to manage the life cycle of the legal medical record after patient discharge. This involves performing retrospective record analysis to ensure all information is complete and in accordance with regulatory and hospital requirements. The position also assists with processing birth and death certificates, serves as the point of contact for Advance Care Planning documentation verification, and provides general clerical assistance. Key tasks include retrieving discharged medical records and loose documentation from patient care areas, performing chart preparation, scanning, indexing, and quality analysis. The clerk is responsible for analyzing medical records for completeness and accuracy, coordinating the retrieval of records from storage, and handling telephone calls. Additionally, the role involves performing quality improvement activities, cross-training to support workloads, assisting with new employee training, and attending scheduled meetings.

Requirements

  • High school diploma or GED is required.
  • 1 year of clerical experience is required, preferably in healthcare.
  • Within the first 6 months of HIM employment, successful completion of basic Medical Terminology and customer relations education (e.g. AIDET or approved nThrive course) will be required.
  • Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella.
  • MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.

Nice To Haves

  • Secondary level courses in medical or business programs is preferred.

Responsibilities

  • Manage the life cycle of the legal medical record after patient discharge.
  • Perform retrospective record analysis to ensure all information is complete and in accordance with regulatory and hospital requirements.
  • Assist with processing birth and death certificates.
  • Serve as the point of contact for Advance Care Planning documentation verification.
  • Provide general clerical assistance.
  • Retrieve discharged medical records and loose documentation from patient care areas.
  • Perform chart preparation, scanning, indexing and quality analysis.
  • Analyze medical records of discharged patients for completeness and accuracy according to hospital policy and regulatory requirements.
  • Coordinate the retrieval of medical records from storage.
  • Answer and direct telephone calls in a polite and informative manner.
  • Perform quality improvement activities as requested.
  • Cross train to assist with workloads.
  • Assist with training of new employees.
  • Attend meetings as scheduled and assigned.

Benefits

  • Tuition reimbursement
  • In-person and online development
  • Access to our career hub to help you advance
  • Full benefits
  • Paid holidays
  • Generous PTO
  • Employee discounts
  • Free individual retirement counseling
  • Free wellness platform for you and your family
  • Personalized support for personal or family challenges

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

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