Sr. Government Banking RM

Citizens Bank • Westwood, MA

17h • Onsite

About The Position

The Senior Treasury Relationship Manager will support municipal and
public-sector clients, including cities, towns, counties, authorities, and other
government entities that bank with us. This role is focused on managing and
growing treasury relationships across Massachusetts, New Hampshire, and
surrounding markets, advising clients on comprehensive working capital and
treasury solutions including Cash Management, Commercial Card, Merchant
Services, Trade, and Supply Chain Finance.

The role will be based in Massachusetts, with office presence in Westwood or
Boston, and a dedicated focus on regional government banking portfolios.

Requirements

• Minimum of 5+ years of Treasury Services sales and relationship management experience, preferably supporting municipal, government, or public-sector entities.
• Strong knowledge of cash management, commercial card, merchant services, and trade/supply chain finance solutions; CTP preferred but not required.
• Excellent communication and presentation skills with the ability to engage municipal finance directors, treasurers, administrators, and other senior officials.
• Demonstrates integrity, transparency, and strong ethical judgment aligned with public-sector banking standards.
• Self-driven, high-energy, and results-oriented with a strong work ethic.
• Ability to travel locally and regionally as needed to support client relationships.
• Bachelor’s Degree required

Nice To Haves

• Certified Treasury Professional (CTP) preferred but not required

Responsibilities

• Serve as a trusted advisor to municipal government and public-sector clients and prospects, delivering treasury solutions that optimize cash flow, liquidity, and operational processes while driving high client satisfaction and revenue growth.
• Achieve annual goals through new client acquisition and expansion of existing government banking portfolios across Massachusetts, New Hampshire, and adjacent markets.
• Partner closely with Government Relationship Managers to position Treasury Services early and consistently with existing and prospective municipal clients, identifying new opportunities and cross-sell potential.
• Provide thoughtful leadership, public-sector–specific insights, and market perspective to support municipalities’ evolving treasury, regulatory, and operational needs.
• Coordinate internally with product, service, and implementation partners to ensure seamless onboarding and an optimal end-to-end client experience.
• Provide ongoing market feedback and competitive insights within the government banking space to support continued growth and differentiation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees