Sr Global Technical Consultant - LS

Ecolab•King of Prussia, PA

About The Position

The Senior Global Technical Consultant (GTC) role is designed to work alongside customers at their facilities to identify potential improvements to ensure regulatory compliance, identify safety and operational efficiency opportunities. This service is a key differentiator for Ecolab’s existing and potential customers. The candidate will be expected to provide support/input on technical enquiries, support customer disinfectant efficacy validation (advising on appropriate methodology, customer organisms/surfaces to be tested and experimental design) and support implementation and use of Ecolab’s bio-decontamination solutions. They will also provide/facilitate analytical support (i.e. initiating and steering projects where there are gaps identified in our available data), conduct technical visits and site surveys. The role will also provide guidance to internal departments and external customers on the processes and products which can support these activities. The role is responsible for technically supporting the implementation of improvements and providing a link between customers and the internal sales teams.

Requirements

Bachelor of Science (BSc or equivalent) degree in Life Sciences, preferably in Microbiology
At least 8 years of cumulative experience a senior Microbiology or Quality Assurance role within the Pharmaceutical industry
Extensive experience in GMP production sites
Understanding regulatory compliance frameworks for the Pharmaceutical Industry
Experience in understanding/troubleshooting of cleanroom operations (Deviations, Root Cause Analysis, CAPAs)
Ability to travel 50%+ of time, potentially at short notice, within North America and periodic travel globally if required
Clean drivers license and ability to apply for travel visas
Excellent oral and written communication skills, interpersonal and problem-solving skills
Fluent in English

Nice To Haves

Master’s degree (MSc or equivalent) in Life Sciences, preferably in Microbiology/Chemistry/Biotechnology
Demonstrated proficiency with internal or external auditing
Knowledge/experience of change control processes
Ability to take initiative, work independently and prioritize multiple projects with strong follow-through
Flexibility to work on and control different projects at the same time while still meeting set deadlines
Good knowledge of EN/AOAC disinfectant efficacy standard test methods and mode of action of disinfectants
Experience with validation or introduction of HPV (through material transfer/isolators/excursion responses)
Experience with projects around isolator qualification
Experience in regulatory authorities audits
Fluent second language - Spanish

Responsibilities

Provide technical expertise across a broad base of applications to resolve complex customer problems in cleanrooms and manufacturing applications
Conduct customer technical visits and site surveys, reviewing customer processes and the cleaning/disinfection/bio decontamination solutions in place to ensure they are both compliant and efficient. Making documented recommendations and supporting any change
Assist the customer in their change control process including technical documentation for SOP’s, Validation and Training
Conduct customer-facing seminars around specialist topics such as but not limited to validation, microbiology, Hydrogen Peroxide Vapour (HPV)
Interface directly with Ecolab commercial teams and internal departments to ensure deliverables that meet the customer needs
Take part in sales presentations and support
Assist in communicating best practices and key learnings to the greater field organization
Provide leadership on unique customer projects which are beyond the expected technical ability of Account Managers or Regional Managers
Responsible for ensuring brand standards and awareness
Accuracy and completion of final reports in a timely manner