Sr. Global Solutions Engineer

Digital Realty Global • Ashburn, VA

16h

About The Position

Your role This is a high-impact, customer-facing technical leadership role supporting Digital Realty’s largest and most strategic customers. You will own the technical relationship across the full lifecycle of an opportunity — from discovery and solution design through contracting and deployment — acting as the primary liaison between customers and internal teams. You’ll play a critical role in driving customer success by translating business and technical requirements into engineered solutions, ensuring opportunities progress smoothly while delivering a best-in-class customer experience.

Requirements

• 5+ years’ experience with a data center or colocation provider, or 8+ years in a related field such as telecommunications, networking, engineering consulting, or mission-critical facilities
• Proven ability to work directly with customers to understand requirements and translate them into technical solutions
• Strong cross-functional collaboration skills across engineering, construction, operations, and commercial teams
• Solid technical knowledge in at least one of the following: networking, electrical power systems, cooling systems, monitoring & controls, or mission-critical infrastructure design
• Experience supporting technical sales engagements and managing customer opportunities
• Strong presentation and communication skills with the ability to engage senior stakeholders and technical audiences
• Ability to manage multiple priorities and work effectively under pressure
• Strong organizational skills with high attention to detail
• Proficiency with MS Office tools, AutoCAD, and Adobe Acrobat
• Bachelor’s degree in Mechanical, Electrical, Computer Engineering, or equivalent experience

Responsibilities

• Lead technical engagement with customers, including site tours, sales calls, solution design, pricing support, and contract negotiations
• Act as the central hub for technical and engineering communications across internal and external stakeholders
• Discover and evaluate customer requirements, designing fit-for-purpose data center solutions
• Engineer and cost solutions for large, complex customer opportunities
• Own and complete technical responses for RFIs, RFPs, and RFQs
• Serve as a subject matter expert on data center infrastructure, building systems, and white-space fit-outs
• Partner with Design & Construction, Operations, Implementation, and Portfolio teams to support project delivery
• Support technical account planning, pipeline reviews, and sales forecasting
• Represent Digital Realty at industry events and technical forums
• Monitor industry trends and provide insights to support strategic customer accounts

Benefits

• Our Compensation Philosophy Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.
• Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level