Senior Global Data Analyst, Warranty

American International Group-posted about 2 months ago
Full-time • Senior
Onsite • Jeffersonville, IN
5,001-10,000 employees
Insurance Carriers and Related Activities
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Join us as a Sr. Global Data Analyst to take your career to the next level with a global market leader. Make your mark in General Insurance General Insurance is a leading provider of insurance products and services - focused on helping to manage risk for commercial and personal customers. We offer a broad range of products through a diversified, multi-channel distribution network, including one of the world's most far-reaching property casualty networks. The role of the Sr Global Data Analyst is to produce recurring reporting for monthly financial settlements and ad-hoc reporting for internal and external client needs. This role will report to the Sr. Product Strategy Manager and work closely with the Sr Systems & Process Manager to and ensure complete and accurate data upon delivery.

  • Ownership of monthly Premium Booking/Collections reconciliation for specific countries or regions.
  • Gather data from various sources, ensuring its quality and accuracy meet expectations for providing details, summaries and analysis to inform decision-making and improve business performance.
  • Collaborates with Global Accounts and local teams to ensure alignment on reporting, reconciliation, and forecasting for our programs.
  • Identify root causes when an issue may arise and solutions; work with Operations leadership, SMEs and support staff to define short- and longer-term required improvements.
  • Facilitate user acceptance testing with IT when reporting or process revisions are completed to ensure solutions meet the business needs.
  • Contribute to project documentation such as business process documentation and other process workflow diagrams as required.
  • Support assigned business as usual and recurring standard processes, including new product introduction, product pricing revisions, system error reviews & corrections and quarterly business reviews.
  • Establish good working relationships with the Global Accounts team as well as our counterparts in other departments at AIG (claims, IT, finance, controller, reinsurance, etc.), posturing self as trusted source of knowledge on process and procedures.
  • Experience with technical tools leveraged in operations, IT and project management, specifically: SQL, Excel, Jira & database experience.
  • Bachelor's degree in business administration, computer sciences, or a related field.
  • 3+ years of experience in operations, ideally with experience in the Warranty space.
  • Excellent time management, communication and organizational skills.
  • Experience supporting requirements gathering, analysis and documentation.
  • Strong analytical and problem-solving skills, with the ability to execute effective operational plans.
  • Proven ability to work effectively with internal and external stakeholders at all levels of a large-scale organization.
  • At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.
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