OpenSquare-posted 3 months ago
$85,000 - $98,000/Yr
Full-time • Mid Level
Santa Clara, CA
251-500 employees
Furniture and Related Product Manufacturing

This position is classified as on-site, non-exempt full-time. The position of the client facing the Planner is a detail-oriented role. Planners manage large and complex projects and are responsible for the success of the project from concept to completion. Planners perform direct client interface. They oversee internal team members and communicate with the entire project team to maintain consistent results for client standards, procedures and protocol. A Planner should have an ability to identify client concerns, formulate plans to resolve these issues, and effectively communicate the results. The Planner develops project details by providing research, field verification, product specifications, vendor communications, as well as the development of working presentation documents and client deliverables. They need to feel comfortable building and maintaining successful and fruitful relationships with diverse co-workers and clients and build a track record of successful projects and satisfied clients.

  • Work closely with clients and client representatives to determine clear requirements, deliverables and deadlines to ensure expectations are fulfilled
  • Work closely with vendor partners to gather and clarify detailed information and develop customer mock-ups
  • Work closely with project partners to ensure that client program requirements are met at the project level
  • Develop and deliver customer presentations with a strong understanding of visual representation to create effective communication tools
  • Develop processes and document program decisions to implement across multiple projects
  • Identify space requirements to meet client needs and engage in detail-driven research for solutions
  • Use knowledge of commercial furnishings and equipment to develop an expertise in customer-specific standards
  • Suggest and research cost saving opportunities for clients
  • Track program performance metrics for regular reporting based on client requirements
  • Employ an appreciation for design principles to all activities: function, balance, alignment, proportion, materiality, etc.
  • Apply a strong attention to detail to all documentation and processes, ensuring accurate and complete information
  • Excellent analytical, problem solving, written and verbal communication skills
  • Excellent organization and time management skills
  • Strong presentation skills
  • Intermediate knowledge of MS Office Suite required, especially Excel and PowerPoint
  • Intermediate knowledge of commercial furnishings and equipment preferred
  • AutoCAD or similar drafting software experience required
  • Basic understanding of floorplans and drawing sets required
  • Basic knowledge of building infrastructure, construction vocabulary and building codes preferred
  • Experience with IWMS Systems/BOMA standards
  • 15 days of PTO
  • 9 Paid holidays
  • Medical/Dental/Vision Insurance
  • Profit Sharing
  • 401k + Employer Match
  • Wellness App with reimbursement of up to $500/year
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