Sr. Frontend Engineer (Enterprise zone)

ZapierSan Francisco, CA
6hRemote

About The Position

Hi there! Zapier is leading the way in AI automation. We’ve helped small businesses increase productivity and serve their customers better through an extensive platform of integrations, robust workflow automations, and practical AI applications. As we continue our mission to make automation work for everyone, our current focus is to unlock that vast potential within Enterprise customers—organizations comprising dozens, hundreds, or even thousands of employees. These companies already recognize the value of automation; we are now empowering them to implement it at scale, ensuring control, visibility, and confidence in their chosen tools. The Asset Management team sits within Zapier’s Enterprise zone and is responsible for building the systems that make every Zapier asset, across products and workspaces, discoverable, governable, and portable. This work is central to Zapier’s multi-product strategy and directly shapes how enterprise customers manage, transfer, and govern their automation at scale. Engineering here sits close to customer outcomes and has a direct impact on premium plan sales and strategic enterprise deals. We’re looking for a Senior Frontend Engineer who is passionate about solving complex problems, delivering new value to customers, and changing the future of automation for some of the largest companies in industry.

Requirements

  • You're a proven SaaS frontend builder.
  • You have deep experience designing, developing, and maintaining complex mission-critical user interfaces.
  • You're fluent in React and TypeScript, have strong opinions about component architecture, and know how to build systems that scale.
  • Frontend craft is where you go deep, but you're comfortable following the work wherever it leads.
  • You work through AI agents, not alongside them. Your daily development workflow is built around directing and reviewing agent-written code, not writing it by hand. You have opinions about which models to use for which tasks, you've hit real failure modes and built mitigations, and your workflow is actively evolving.
  • You're not afraid to leave the frontend. When a problem traces back to an API contract, a backend service, or another team's repo, you follow it there and fix it rather than file a ticket and wait. You've shipped features end-to-end, opened PRs outside your lane, and done it without asking for permission.
  • You bridge design and engineering. You have a strong visual sensibility and can hold your own in a design conversation. You know when to push back on a design for technical reasons and when to push back on a technical constraint for user experience reasons. You're a collaborator, not a handoff recipient.
  • You work close to the customer. You don't wait for product specs or UX research to tell you what to build. You pull customer tickets, talk to CSMs, review feedback, and use that context to drive what you ship.
  • You think in milestone slices: what's the smallest thing I can get into production that moves us forward and teaches us something? You ship through ambiguity. When there's no spec, no designs, and no clear path forward, your first instinct is to gather customer evidence, break the problem into a narrow first slice, and get rough working software into production within days, not weeks. You use working prototypes to drive alignment with stakeholders rather than waiting for consensus before building. You treat discarded work as a fast learning loop, not a loss.
  • You own your work and yourself. You take initiative without waiting for permission and you ship fast and share early. But you also own your mistakes, your gaps, and your role in friction, openly. You say "I don't know" and "I was wrong" out loud, early, and without shame. You hold yourself to a high standard and can articulate where you've fallen short, not just where you've succeeded.
  • You communicate proactively in an async-first culture. You manage up and across, flagging risks, surfacing decisions, and keeping stakeholders informed without being asked. You use written artifacts, working demos, and rough prototypes as your primary communication tools, not meetings.
  • You believe enterprise can move fast. You've seen (or are excited to prove) that shipping to enterprise customers doesn't have to mean slow, waterfall-style cycles. You know how to balance compliance, security, and rollout considerations with tight iteration loops and rapid customer feedback. You see enterprise constraints as interesting design problems, not reasons to slow down.

Nice To Haves

  • Bonus: you use multi-agent patterns, enable others on your team to build faster with AI, or have scaled AI impact beyond yourself.

Responsibilities

  • Build intuitive, unified interfaces for organizing, transferring, and governing assets across accounts and products
  • Design and implement BFF and API layers that feed multiple frontend surfaces, built to be componentized and reused consistently across Zapier's entire product expression
  • Embed AI technology into core product experiences to proactively surface account management insights and suggestions
  • Drive technical alignment with senior leaders and stakeholders across the organization
  • Collaborate closely with Design and Product to balance polish with pace, and ship iterative solutions that move the business forward
  • Tackle challenges in data standards, compliance workflows, and cross-product integrations
  • Deliver fast-paced solutions and POCs, prioritizing impact while balancing short-term execution with long-term technical vision
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