Sr Fraud Strategy Manager

LendingClub • San Francisco, CA

3d • Hybrid

About The Position

As a key member of LendingClub’s Fraud Risk Management team, you will play a critical role in protecting our members and strengthening the integrity of our products. You will lead the development of card-related fraud strategies, build and monitor performance metrics, and partner closely with teams across the organization to ensure LendingClub delivers a safe and seamless experience for our customers.

Requirements

• 6+ years of professional experience, including 3+ years in a Risk role within FinTech, banking, lending, payments, or e-commerce
• Bachelor’s degree or higher in a quantitative discipline such as Statistics, Math, Engineering, or Economics; or equivalent work experience
• Strong understanding of debit and credit card fraud vectors and industry best practices
• Proficient in analytical tools such as SQL/SAS and Python/R
• Experienced with data visualization and BI tools such as Tableau or Excel to create clear, actionable dashboards
• Excellent communication skills with the ability to translate complex analyses into simple, compelling recommendations

Responsibilities

• Develop and optimize fraud strategies that balance risk mitigation with strong member experience - minimizing card transaction fraud losses while supporting healthy card usage across LendingClub’s banking and credit products
• Leverage deep knowledge of Mastercard/Visa network transaction data to design rules and logic that address compromised card and online card fraud
• Research, design, and test innovative solutions that enable scalable, accurate fraud detection and decisioning
• Analyze large, complex datasets to identify emerging fraud patterns and uncover actionable insights using advanced analytics and data-mining techniques
• Partner with Fraud Operations, Product, Engineering, and Rules teams to ensure strategies are implemented accurately and perform as intended
• Build automated dashboards and reporting to track key KPIs (e.g., fraud loss, approval and conversion performance) and communicate strategy impacts and insights to senior leadership

Benefits

• medical, dental and vision plans for employees and their families
• 401(k) match
• health and wellness programs
• flexible time off policies for salaried employees
• up to 16 weeks paid parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees