Sr. Fire Alarm Technician
About The Position
The Sr. Licensed Fire Alarm Technician is responsible for the installation, inspection, service, programming, and repair of commercial fire alarm systems. This position plays a critical role in ensuring systems are compliant with NFPA standards, manufacturer specifications, and state/local codes. The ideal candidate will possess strong hands-on technical expertise, the ability to mentor junior technicians, and a customer-first mindset. This role involves fieldwork, coordination with clients and contractors, and occasional on-call availability for emergency service needs.
Requirements
- Valid MA Class D Low Voltage License required; MA Electrician License preferred.
- Minimum 5+ years of experience servicing, installing, and troubleshooting fire alarm systems.
- Strong understanding of NFPA 70 (NEC) and NFPA 72 (National Fire Alarm Code).
- Proficiency with software tools for major fire alarm manufacturers (Notifier, EST, Siemens, Simplex, etc.).
- Excellent problem-solving, communication, and customer service skills.
- Valid Driver’s License with a clean driving record.
- Ability to work independently or as part of a team and manage multiple assignments.
- OSHA 10 Certification preferred.
Responsibilities
- Inspect, test, service, and repair fire alarm systems for established customers in accordance with NFPA 72 and local codes.
- Conduct system testing and programming for a variety of manufacturers (Notifier, EST, Siemens, Simplex, Gamewell FCI, etc.).
- Troubleshoot fire alarm system issues, identify root causes, and implement effective solutions.
- Program and configure fire alarm control panels (FACPs), annunciators, and initiating devices.
- Document work performed through detailed service tickets, inspection reports, and system logs.
- Provide on-site customer training and support as needed.
- Assist in mentoring and training apprentice or junior technicians in proper installation and troubleshooting procedures.
- Participate in the on-call rotation for after-hours service and emergency response.
- Maintain professional appearance, safety compliance, and customer satisfaction on all job sites.
Benefits
- Competitive hourly rate based on experience and licensing.
- 401(k) with company match.
- Medical, dental, and vision insurance.
- Company-paid life and disability insurance.
- Paid vacation, holidays, and sick time.
- Employee Assistance Program (EAP).
- Flexible Spending Account (FSA) & Health Savings Account (HSA).
- Bonus opportunities and overtime available.
- Professional development and training opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
101-250 employees
