As a Data & BI Analyst at PandaDoc, you’ll turn complex SaaS business data into actionable insights that drive revenue growth, product innovation, and operational efficiency. You’ll own the analytics process end-to-end from SQL queries and data modeling to dashboard delivery and executive presentations partnering with leaders across product, marketing, sales, and engineering to shape our growth strategy. In this role, you will: Data Quality & Integrity: Monitor and ensure accuracy of key SaaS metrics (ARR, MRR, churn, LTV:CAC, expansion revenue) by identifying discrepancies, performing root cause analyses, and implementing corrective actions. Data Ownership & Modeling: Build and maintain SQL-based datasets and data models in modern analytics environments (e.g., dbt, Snowflake, Fivetran) to support self-service and automated reporting. Dashboard Creation: Develop and maintain BI dashboards (Looker, Tableau, Power BI) that provide real-time visibility into performance and system health for GTM and product teams. Cross-Functional Influence: Collaborate directly with product managers, sales leadership, marketing, and executives to define metrics, track leading indicators, and uncover revenue opportunities. Ad-Hoc & Deep-Dive Analysis: Perform data-driven investigations to support pricing decisions, product launches, and strategic initiatives. Continuous Improvement: Streamline reporting processes, automate recurring workflows, and standardize metric definitions across the company.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees