Sr Field Service Rep / Driver -- Williston, VT

Arjo • Williston, VT

1d • $29 - $31 • Onsite

About The Position

The Sr. Field Service Representative /Driver provides day-to-day oversight at Arjo’s Williston, VT service center and facilitates the delivery, pickup, maintenance, cleaning, and quality processing of Arjo medical equipment.
The selected service professional will assist the Territory Service Manager (TSM) in the oversight of Arjo employees – providing work assignments for daily activities and tracking service center metrics.
Also involved in compliance-related activities such as self-inspections and infection control to conform to, support, and enforce all company policies and procedures.

Requirements

• Bachelor’s degree in Business Management (or related field) and/or 3+ years of senior-level customer service experience.
• Demonstrated experience directly supervising the work of employees and managing change and multiple priorities.
• Elite customer service skills.
• Must be able to complete and pass a DOT physical and ensure ongoing compliance to all DOT requirements while actively employed in this position.
• Must travel as required to customer sites (overnight travel amount will vary depending on the territories to be covered).
• Valid state driver’s license.
• Intermediate experience in Microsoft Office.

Responsibilities

• Facilitate Williston team’s delivery and placement of critical care medical equipment in area hospitals.
• Lead internal and external audits
• Inventory of products and parts for the service center. Monthly asset inventories within the service center.
• Drive a company fleet vehicle (box truck or van) to conduct field activities as needed.
• Participate in on-call and holiday work requirements as needed
• Assist in preparation and distribution of required reports.

Benefits

• Competitive medical, vision, dental insurance and award-winning 401k plan.
• 15d PTO plus 12 holidays (8 standard/4 floating) and birthday
• We support the development and growth of our employees through constant growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level