Sr Field Service Manager

Honeywell • Fargo, ND

5d • $136,000 - $170,000 • Hybrid

About The Position

As a Sr Field Service Manager here at Honeywell, you will have the opportunity to lead and manage our Field Service team, ensuring efficient and effective service delivery to our customers. You will develop and implement strategies to optimize field service operations, driving customer satisfaction and business growth. You will report directly to our Regional General Manager and work on a hybrid work schedule. In this role, you will impact customer satisfaction and business growth through your leadership and strategic decision-making, playing a crucial role in the success of our field service operations. Join us at Honeywell and make a difference in creating a safer, smarter, and more sustainable world.

Requirements

• Minimum of 6 years of experience in a leadership role within field service management.
• Strong technical knowledge of building systems.
• Ability to effectively manage and prioritize multiple projects and tasks.
• Experience in driving process improvements and implementing best practices.
• Strong problem-solving and decision-making abilities.
• Ability to read and understand financial documents.

Nice To Haves

• Bachelor’s degree in engineering or business or a related field
• Master's degree
• Strong leadership and team management skills.
• Customer-focused mindset.
• Ability to drive change and innovation.
• Results-oriented approach with strong business acumen.
• A track record of sale growth.

Responsibilities

• Develop, lead and manage the Field Service team to ensure efficient and effective service delivery.
• Develop and implement strategies to optimize field service operations and improve customer satisfaction.
• Provide technical guidance and support to field service technicians and managers.
• Collaborate with cross-functional teams to drive continuous improvement initiatives.
• Establish and maintain strong relationships with key stakeholders, including customers, suppliers, and internal teams.
• Work closely with Sale, Engineering, Billing, Account Receivables and Finance.
• Monitor and analyze field service KPIs to identify areas for improvement.
• Ensure compliance with company policies, procedures, and regulatory requirements.

Benefits

• In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees