Sr Field Service Engineer -GCG Automation & Factory Solutions - Southern OH

Genuine Cable Group•Columbus, OH

7d•Hybrid

About The Position

The GCG Automation & Factory Solutions Field Services team is growing, and we are now seeking a Sr Automation Field Service Engineer to help us expand our service offerings and support customers across the Ohio, Indiana, and Kentucky region! In this role, you will serve as a technical expert in automation controls and related electrical components , supporting customers from project start to finish—including hardware selection, troubleshooting, programming, and on-site commissioning . You will also play an important role in internal training and mentorship , helping elevate the overall technical capabilities of our team. This position is ideal for a self-motivated engineer who enjoys working in the field, solving problems, and contributing to automation success across a wide range of industries. For this role, we are seeking candidates in the Central / Southern OH area to accommodate ease of travel to customer sites around Ohio, Kentucky, and Indiana. When not engaged in work related travel to customer sites or corporate facilities, this position offers a remote work arrangement however, travel could be as much as 75% depending on work volume.

Requirements

Associate’s degree in Engineering (Electrical or Electrical Engineering Technology), a technical degree, or equivalent industry experience
4 years of industry experience working with automation controls and electrical components
Strong knowledge of automation systems , component selection, and programming
Proficiency with vendor configuration tools for product sizing and selection
Ability to present technical concepts clearly to both technical and non-technical audiences
Positive attitude, strong math and computer skills, and a goal-oriented mindset

Nice To Haves

Bachelor’s degree in Electrical, Mechanical, or Industrial Engineering or equivalent 4-year post-secondary education
5+ years of experience including customer-facing support of PLCs, motion control, sensors, safety devices, and fluid power systems
Background in working with electrical distributors, engineers, and industrial clients is highly desirable
Knowledge of motion systems, trigonometry, calculus, and technical writing

Responsibilities

Troubleshoot, program, and commission automation control systems (PLCs, HMIs, motion systems, etc.)
Assist customers in selecting appropriate automation hardware and building bills of materials (BOMs)
Execute and manage multiple service projects throughout their lifecycle
Provide on-site and remote technical support , ensuring timely and high-quality service delivery
Present and promote automation solutions to customers and prospects
Conduct technical training sessions for customers and internal staff on electrical and automation products
Stay up to date on industry trends and technologies by attending technical trainings and vendor sessions
Work closely with sales, customer service, and vendor partners to ensure seamless customer experiences
Act as a mentor and technical coach to junior team members , helping them grow their skills
Contribute to knowledge-sharing across the service team and support the standardization of best practices

Benefits

Competitive annual salary
Comprehensive Health Coverage : Multiple medical plan options (CDHP and PPO) to get you the coverage you need
Robust Financial Security : Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans
Generous Time Off : PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs
Wellness & Support Programs : Employee Assistance Program (EAP), wellness incentives, and telehealth access
Extras That Matter : Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind
An employee-centric company that values and truly appreciates our most important asset: You!

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