About The Position
At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a Sr. Field Reimbursement Expert Retina Clinic – West Coast will manage daily patient access & reimbursement activity for accounts in a specified geography to support the Alcon surgical and ocular health portfolio. Specific responsibilities include working with provider offices and outpatient facilities to ensure both providers and staff are educated on payer and reimbursement policies and procedures, coding, and claim appeals. This role will be remote with 60% Travel. In this role a typical day will include: Establish and maintain strategic relationships with providers and outpatient facility accounts within your assigned geography Partner with field sales in assigned geographic area to build strong engagement and positive customer experiences Educate and ensure providers understand coding and billing requirements for Alcon equipment and devices. Analyze local market data and healthcare dynamics to help inform business planning with field teams. Serve as the subject matter expert in the training and deployment of Value Tools for the Alcon portfolio of products. Provide managed care and reimbursement training and educational activities for internal and external stakeholders, as necessary... Remain current on key reimbursement and policy activities, as well as serve as an expert on Ophthalmic business trends within key provider accounts Ensure all pertinent information regarding current products, new products, competitive data and overall information important to Alcon is shared with home office teams. Represent Alcon at various industry functions such reimbursement meetings, professional organization meetings, and other meetings as assigned.
Requirements
- Bachelor’s Degree or Equivalent years of directly related experience (or high school+15 yrs; Assoc.+11 yrs; M.S.+4 yrs; PhD+3 yrs)
- The ability to fluently read, write, understand and communicate in English
- 7 Years of Relevant Experience
Nice To Haves
- Category 3 experience.
- Retina Sales Experience or Retina Experience.
- Account Management and/or Reimbursement experience working in the provider office setting, proven track-record of building strong customer relationships
- Medical Practice Management or certified professional coder experience would be considered
- Experience working collaboratively in a matrix organization
- Experience working with billing and medical claims personnel in healthcare settings preferred
Responsibilities
- Establish and maintain strategic relationships with providers and outpatient facility accounts within your assigned geography
- Partner with field sales in assigned geographic area to build strong engagement and positive customer experiences
- Educate and ensure providers understand coding and billing requirements for Alcon equipment and devices.
- Analyze local market data and healthcare dynamics to help inform business planning with field teams.
- Serve as the subject matter expert in the training and deployment of Value Tools for the Alcon portfolio of products.
- Provide managed care and reimbursement training and educational activities for internal and external stakeholders, as necessary...
- Remain current on key reimbursement and policy activities, as well as serve as an expert on Ophthalmic business trends within key provider accounts
- Ensure all pertinent information regarding current products, new products, competitive data and overall information important to Alcon is shared with home office teams.
- Represent Alcon at various industry functions such reimbursement meetings, professional organization meetings, and other meetings as assigned.
Benefits
- Alcon provides robust benefits package including health, life, retirement, flexible time off, and much more!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
