Sr. Field Performance Technician (Talent Pool, Future)

Sunrun • Honolulu, HI

70d • $28 - $37

About The Position

The Field Performance Technicians are responsible for the management, scheduling, and completion of all service and warranty related work. The Field Service / Field Performance Technician must have the ability to work both independently and as a member of the Performance O&M team. This position will interact closely with the customers, Branch Manager, the Senior Electrical Foreman, Construction Supervisor and the centralized scheduling Field Service Team.

Requirements

• 1 - 3 years of previous field construction or solar experience required.
• High School diploma is required.

Nice To Haves

• PV design or PV electrical experience is preferred.
• Valid state or local Electrical Journeyman certification or license preferred.

Responsibilities

• Organize, lead, and maintain the warranty and service schedule.
• Work with the Electrical Foreman, Construction Supervisor and the Branch Manager to allocate labor resources to service and warranty projects as needed.
• Assist with training and development for Field Service Technicians and Field Communications Technicians.
• Lead regular meetings to align and train the local field service team on best practices.
• Support the on-boarding and training of new members of the field performance team.
• Regularly exceed defined goals for field performance key performance indicators including but not limited to turnaround time, experience rating and average dispatches completed.
• Assist with other tasks including inspections and site audits when assigned.

Benefits

• Starting salary/wage for this opportunity: $28.20 to $37.60.

What This Job Offers

• Industry: Computer and Electronic Product Manufacturing
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees