Sr. Field Performance Technician (Talent Pool, Future)

Sunrun • Palmdale, CA

79d • $29 - $39

About The Position

Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It's why we've become the #1 home solar and battery company in America. Today, we're on a mission to change the way the world interacts with energy, and we're building a company and brand that puts power at the center of life. And we're doing it by designing a dynamic culture where employee development, well-being, and safety come first. We're unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle - from sale through installation and beyond - so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with.

Requirements

• 1 - 3 years of previous field construction or solar experience required.
• PV design or PV electrical experience is preferred.
• High School diploma is required.
• Must maintain a clean driving record with the ability to pass a driving background check.
• Must be 21 years of age and possess a valid driver's license.
• Valid state or local Electrical Journeyman certification or license preferred.

Nice To Haves

• Knowledge of the NEC and applicable codes and standards.
• Proven track record of excellent customer service.
• Excellent verbal and written communication skills.
• Excellent organizational and time management skills.
• Strong computer skills.
• Electrical/PV Installation Knowledge: Working knowledge of current NEC codes.
• Ability to interpret single line drawings and PV systems from roof to meter.
• Demonstrates knowledge of electrical principles as it pertains to solar interconnection/tie-in and code and how PV systems operate.
• Understands interconnection activities.
• Understands basic construction principles.

Responsibilities

• Organize, lead, and maintain the warranty and service schedule.
• Work with the Electrical Foreman, Construction Supervisor and the Branch Manager to allocate labor resources to service and warranty projects as needed.
• Assist with training and development for Field Service Technicians and Field Communications Technicians.
• Lead regular meetings to align and train the local field service team on best practices.
• Support the on-boarding and training of new members of the field performance team.
• Regularly exceed defined goals for field performance key performance indicators including but not limited to turnaround time, experience rating and average dispatches completed.
• Assist with other tasks including inspections and site audits when assigned.

Benefits

• Competitive salary.
• Opportunities for growth and development.
• Dynamic culture focused on employee well-being and safety.

What This Job Offers

• Industry: Specialty Trade Contractors
• Education Level: High school or GED