Sr. Field Claims Representative - Vermont

The Concord Group, LLC

129d • $60,000 - $80,000

About The Position

A career at Concord Insurance Group is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Our role as a Field Claims Representative will be responsible for the investigation, evaluation and settlement of assigned claims involving 1st Party Homeowner and Commercial Property claims. This role is a field-based position and will require travel to loss sites to evaluate the damages. This also includes special investigation activities with an emphasis on investigating possible fraudulent activity. This is a field base position, travel will be required around the VT territory.

Requirements

• Bachelor’s degree preferred or several years of direct experience
• 5-7 years of experience handling Property Claims; Commercial Lines experience a plus
• Strong understanding of personal and commercial lines policy forms and coverage analysis
• Multi-line adjuster’s license as required in our operating territories
• Demonstrated proficiency in writing detailed structural cost of repair/replacement estimates in Xactimate estimating system and proficient in PC Windows environment
• Demonstrated proficiency in investigating, evaluating and settling contents claims
• Excellent understanding and skill level of claim handling and customer service
• Possess or has ability to timely secure and maintain required multiline adjuster licenses
• Knowledge of policy contracts, insurance laws, regulations, and the legal environment in which we operate
• Outside/Field Adjusters - ability to view damages and prepare estimates based on their inspection of the damaged property

Responsibilities

• Field appraise losses of all types for both personal lines and commercial lines claims
• Take loss reports directly from insureds and/or claimants and/or their representatives
• Appropriately handle incoming correspondence on assigned claim files
• Investigate assigned claims – confirm coverage – verify damages
• Effectively handle portions of claim investigations principally through on-site investigations, as warranted
• Evaluate and settle assigned claims based upon the results of the investigation
• A strong ability to work independently
• Other related duties as assigned by supervisor including but not limited to aiding during CATs or other unusual spikes in claim volume

Benefits

• Comprehensive total compensation package including medical, vision, dental, life, and disability insurance
• Generous Paid Time Off Program that includes vacation, personal, sick time and holiday pay
• Competitive 401(k) plan with company match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees