Sr. Field Application Specialist/Automation
About The Position
At Thermo Fisher Scientific, you’ll find impactful work, innovative thinking, and a culture dedicated to doing things the right way for the right reasons. We always keep the customer top of mind. Our work matters, such as helping customers find cures for cancer and protecting the environment. As the world leader in serving science, we make the largest investment in R&D in the industry. This role supports our Lab Automation group with headquarters in Burlington Ontario. Our team builds, manufactures, and installs robotic solutions globally, accelerating drug discovery, synthetic biology research, and clinical testing for major pharmaceutical and biotechnology customers. How you will make an impact: As a Sr. Field Application Specialist, you have a meaningful role in carrying out custom automated laboratory projects. This involves applying Thermo Fisher Scientific’s Momentum™ Automation Workflow software. Your work will include testing and troubleshooting automated robotic systems coordinated with specialized instruments according to set specifications. What you will contribute: Team Collaboration Collaborate with multi-functional project teams that include the end customer, Application Scientists, Project Managers, Integrators, Designers, and Software Developers to plan and develop ETO solutions Improve the customer’s workflows while providing dependable results Lead discussions as the domain guide and provide customers with system introduction-level training
Requirements
- Bachelor’s degree preferred or equivalent experience in science (Biology, Chemistry, Computer), Engineering, or related field
- 8 years minimum experience in science, software or lab automation
- 5 years in a role directly collaborating with customers in a professional environment
- High proficiency in software problem-solving techniques and ability to troubleshoot electro-mechanical devices
- Proficiency with programming languages (C++, Python, or other)
- Valid Passport
- Ability to travel 75% of the time internationally without restrictions
Nice To Haves
- Experience in Pharma or Biotech industries working with laboratory instrumentation considered an asset
- Familiarity with IQ/OQ validation or GxP requirements is preferred
Responsibilities
- Translate customer scientific requirements to develop, implement, and validate sophisticated large-scale automated workflows using our scheduling software coordinated with a wide array of diagnostic laboratory instruments.
- Function as the technical lead in specifying data-handling needs and arranging systems to work compatibly with the customer’s Lab Information Management System (LIMS) when necessary.
- Instruct and improve robot/mover motion and workflows for efficiency and reliability
- Conduct robust testing strategies to ensure customer success and achieve site acceptance test (SAT) approval
Benefits
- A choice of national medical and dental plans, and a national vision plan, including health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
- Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
- Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
