Sr. Facilities Manager

JLL•Austin, TX

47d•$100,000 - $120,000•Onsite

About The Position

Seeking a Senior Facilities Manager (SFM) to join our team in the Texas market, supporting sites in Richardson/Allen, TX and Austin, TX. The role is responsible for managing day-to-day operations for office and lab spaces for a technology client. The position will be responsible for all client relationships, supplier services execution and financial performance. The position will also manage a team of Facility Management professionals and event support. What you day-to-day will look like: Relationship Management - Manage assigned staff performance and maintain supplier interfaces ensuring contract compliance, accurate reporting, and resolution of occupant relations issues Budget Management - Prepare and manage facility budgets aligned with client objectives while controlling monthly/quarterly/annual expenses within approved limits and implementing cost-reduction initiatives Team Development - Lead overall team management including staff development, succession planning, compensation planning, and building actionable career development plans for all direct reports Service Delivery - Achieve contracted KPIs and SLAs while ensuring work orders and projects are delivered on time and on budget, leveraging appropriate JLL resources Compliance Management - Provide facility services according to standard processes and ensure compliance with portfolio-wide initiatives and all applicable local, state, and federal regulations Financial Oversight - Provide detailed explanations and implement recovery processes for all budget variances while actively pursuing cost-reducing opportunities Performance Accountability - Maintain consistent progress conversations with direct reports and execute measurable development plans to drive individual and team growth

Requirements

7+ years of experience in facilities management, with at least 5 years in a leadership role.
Strong financial acumen and experience in budget management.
Excellent communication and interpersonal skills.
Proven track record in client relationship management and service delivery.
Experience with facilities management/CMMS software. (Corrigo Experience a plus)
Strategic thinking and problem-solving skills.
Knowledge of industry best practices and emerging trends in facilities management.
Ability to lead and motivate teams in a fast-paced environment.
Proficiency in data analysis and reporting.

Nice To Haves

Bachelor's degree in Facilities Management, Business Administration, or related field.

Responsibilities

Manage assigned staff performance and maintain supplier interfaces ensuring contract compliance, accurate reporting, and resolution of occupant relations issues
Prepare and manage facility budgets aligned with client objectives while controlling monthly/quarterly/annual expenses within approved limits and implementing cost-reduction initiatives
Lead overall team management including staff development, succession planning, compensation planning, and building actionable career development plans for all direct reports
Achieve contracted KPIs and SLAs while ensuring work orders and projects are delivered on time and on budget, leveraging appropriate JLL resources
Provide facility services according to standard processes and ensure compliance with portfolio-wide initiatives and all applicable local, state, and federal regulations
Provide detailed explanations and implement recovery processes for all budget variances while actively pursuing cost-reducing opportunities
Maintain consistent progress conversations with direct reports and execute measurable development plans to drive individual and team growth