Sr. Experiential Manager (Global Soccer) (Stays and Experiences Client) (Contract)

Octagon • Los Angeles, CA

13d • $82,000 • Onsite

About The Position

EXPERIENCES / Responsible for planning and executing event and experiential marketing programs.
Next summer, Octagon will help bring the excitement of the FIFA World Cup™ to life across some of the nation’s most iconic cities! On behalf of our home improvement client, we’re hiring two (2) Event Managers in select host cities to manage event delivery for our client.
Responsibilities will include being the on-site contact for each event, footprint & asset management, event operations, and team leadership. The position will be responsible for managing the brand ambassadors assigned to their event and report to the account director in addition to the account team.
A typical day will include working setting up, executing and breaking down events and managing guest comms. Because of the localized nature of the events, candidates must live or have housing in one host city location and be prepared to travel to other event locations. In addition, we ask that each Event Manager work all of the assigned events which will run from mid-June through mid-July which may include weekends.
This will be a great opportunity to get hands-on experience while being a part of one of the largest sporting events in the world! The right candidate will have large event management experience, be able to work as part of a larger, cohesive team and collaborate with various internal divisions, client partners/vendors, and consumers. Strong team dynamics skills and excellent interpersonal skills are required for this position.

Requirements

• A passion for and expertise in sports, specifically soccer, entertainment, and/or pop culture
• 4-5+ years’ worth of previous tour management experience
• Excellent verbal and oral communication skills; fluency in Spanish is a requirement
• Ability to manage multiple tasks simultaneously
• Capacity to become knowledgeable about our client’s industry, brand and product offerings
• Confident in training and managing on-site staff in each market, applying brand guidelines and operational procedures provided by the Octagon team
• Ability to lead, manage and diffuse customer concerns on-site in collaboration with Octagon team
• Willingness to travel consecutive days, for weeks at a time
• Strong ability to work as part of a team, demonstrate initiative and solve problems effectively and independently
• Must either live or have housing in specified host cities
• Full availability to support all or a majority of the event days (mid-May to mid-July)
• Must be able to remain in a stationary position at least 50% of the time
• Flexibility and willingness to travel domestically and work weekends or holidays as needed
• Anticipated travel level: Moderate (30-45%)

Nice To Haves

• Experiences will be delivered in English, Spanish speaker desirable

Responsibilities

• Be the main on-site point of contact for any outside vendors, clients, partners, or FIFA representatives
• Oversee, manage and assist in executing all on-site activities
• Ensure that the on-site staff meet all event execution expectations
• Responsible for maintenance and security of all on-site activation equipment & assets
• Serve as a direct liaison between the Account Director and the on-site staff
• Oversee and verify all temporary staff hours
• Diplomatically solve any personnel issues within the on-site team if necessary
• Ensure the guests and attendees that come into our experience have a positive and engaging experience while on-site and communications pre and post event
• Other related duties as reasonably assigned​​

What This Job Offers

• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees