Sr Experience Designer

PayPal • Austin, TX

1d • Hybrid

About The Position

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: We are looking for a candidate who can lead strategic projects that bar raise our PayPal.com experiences bring to life rich storytelling with motion, video, animation and exquisite design craft. Our ideal candidate will lead the end-to-end design process with user insight driven hypothesis, motion prototyping, communicate motion prototypes to cross-functional partners, turning their feedback into quick iterations, and working with engineering to drive high-fidelity implementation. You’ll lead the creation of motion assets and documentation of interactive components in our design library. You’ll focus on creation of rich content, device interactions, screen transitions, and page interactive choreography (mobile > desktop), usability, UX interaction, and design-forward delightful experiences. Our designers are great storytellers, active listeners, technology enthusiasts and experts of their craft. Job Description: Essential Responsibilities: Perform product designs specialized in experience design knowledge and developed business expertise Lead projects and/or programs within the product function with moderate scope impacting function or sub-function Create customer experiences across digital and physical products within general parameters under broad supervision May act as a subject matter resource for entry level and developing colleagues

Requirements

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• A successful candidate will have at least 6+ years of experience of UX design and motion design
• Mastery of Figma using, creating and documenting components within a design system
• Experience with motion design with components, marketing assets, documenting motion patterns for development and guidelines is required.
• Expertise with motion design software (Principle, Adobe After Effects,)
• Ability to adapt new software and technology to improve our customer experience (i.e.: Mid Journey, Runway)
• Understanding the difference between low-level CSS animations and higher-level, complex motion design library component systems
• An understanding of the broader design system and motion design communities, with a desire to innovate next-generation systems, tooling and workflows
• Strong demonstration of visual craft and attention to detail

Nice To Haves

• Experience working with UX leads, brand teams, product designers, engineers, and product managers preferred
• Experience across products and platforms, mobile apps, financial services expertise an advantage
• Experience with animation in code is an advantage

Responsibilities

• Perform product designs specialized in experience design knowledge and developed business expertise
• Lead projects and/or programs within the product function with moderate scope impacting function or sub-function
• Create customer experiences across digital and physical products within general parameters under broad supervision
• May act as a subject matter resource for entry level and developing colleagues
• Lead bar raising strategic experiences to improve inspiration of our products and services on PayPal.com to improve sign up and use of our products
• Independently partner with cross-functional team members in the conceptualization, and delivery of our customer-focused PayPal.com experience
• Deliver delightful experiences that focus on simplicity, ease of use, discoverability and comprehension, while being able to meet requirements and timelines
• Create new visual content (animations, GIFs, video) and work with our development teams that are implemented in a design systems mindset
• Demonstrate mastery in the full design process from data driven insights, design workflow to engineering documentation handoffs
• Contribute to lifecycle of motion design workflow, from standardizing processes with motion designers, to contributing motion design work to the design system, and collaborating on implementation with engineers
• Leverage and extend the use of established design system, style guide, patterns and assets in the creation of UX analysis, solutions, and deliverables
• Embrace A/B testing to understand what design solutions best work toward engaging users and their comprehension of our products and services
• Actively contribute to the wider UX community, possibly mentoring and developing others, leveraging your strengths to help others grow

Benefits

• Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.
• PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding.
• For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
• At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most.
• We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level